Clinical Operations Manager

Confidential; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a Clinical Operations Manager to oversee daily clinic operations and enhance patient experiences. In this managerial role, you will drive operational excellence, foster a culture of quality service, and provide leadership to the clinic team. A degree in Nursing or a related healthcare discipline and a minimum of 3 years of managerial experience are required. Strong analytical skills and proficiency in Microsoft applications are necessary for success in this position.

Qualifications

• Minimum of 3 years relevant experience in a managerial role.
• Demonstrated commitment to teamwork and collaboration.
• Strong analytical abilities with a focus on continuous improvement.

Responsibilities

• Drive and manage daily clinic operations.
• Ensure adherence to company policies and identify operational improvements.
• Enhance patient experience by streamlining workflows.

Skills

Teamwork and collaboration

Interpersonal and communication skills

Analytical abilities

Proficiency in Microsoft applications

Education

Degree in Nursing or related healthcare discipline

Job description

The Clinical Operations Manager oversees the day-to-day operations of the Group's clinics.

This role includes driving efficient clinic operations, fostering a culture of quality service to enhance the patient experience, and providing leadership and guidance to the clinic team.

In addition, the Clinical Operations Manager is responsible for driving operational excellence, supporting business development, and building effective partnerships with doctor stakeholders.

Key Responsibilities

• Drive and manage daily clinic operations, optimizing resources to ensure efficient service delivery.
• Ensure adherence to company policies while identifying opportunities for operational improvements.
• Enhance the patient experience by streamlining workflows and addressing service-related feedback.
• Uphold compliance with healthcare regulations, safety standards, and quality assurance requirements.
• Supervise, mentor, and develop the operations team, working closely with clinical staff and external partners.
• Monitor operating expenses and drive cost efficiency across the clinics.

Requirements

• Degree in Nursing or a related healthcare discipline
• Minimum of 3 years relevant experience in a managerial role
• Demonstrated commitment to teamwork and collaboration, fostering positive working relationships
• Excellent interpersonal and communication skills to engage stakeholders effectivelyStrong analytical abilities with a focus on continuous improvement and operational efficiency
• Proficiency in Microsoft applications (Excel, Word, PowerPoint) and comfortable exploring new technologies to enhance efficiency