Clinic Operations Lead: Patient Experience & Efficiency

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking a proficient individual to oversee clinic operations and enhance patient services. Responsibilities include managing staff, ensuring compliance with regulations, and streamlining workflows for improved efficiency. The ideal candidate has a diploma and at least 8 years of supervisory experience in the healthcare industry. Strong communication and teamwork skills are essential.

Qualifications

• At least 8 years of relevant service and/or supervisory experience, preferably in healthcare.
• Strong interpersonal, communication and teamwork skills.
• Experience with process improvement methodologies like Lean Six Sigma.

Responsibilities

• Oversee smooth operation of clinics and patient services.
• Manage staff training and development programs.
• Ensure compliance with policies and procedures.

Skills

Critical thinking

Interpersonal skills

Communication skills

Teamwork

Process streamlining

Education

Diploma

Job description

A healthcare institution in Singapore is seeking a proficient individual to oversee clinic operations and enhance patient services. Responsibilities include managing staff, ensuring compliance with regulations, and streamlining workflows for improved efficiency. The ideal candidate has a diploma and at least 8 years of supervisory experience in the healthcare industry. Strong communication and teamwork skills are essential.