Clinic Operations Lead — Patient Care & Scheduling

MD FAMILY CLINIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Singapore seeks an experienced Clinic Manager to oversee daily operations and staff at their GP clinic. This role includes facilitating patient experiences, managing schedules, and ensuring clinic efficiency. Candidates should have supervisory experience in a healthcare setting, be proficient in digital clinic systems, and possess strong communication skills. Bilingual abilities in Mandarin or Malay are a plus. The role requires working three rotating shifts, including weekends.

Qualifications

• Supervisory or senior clinical support experience in a medical environment.
• Understanding of clinic functions and administrative workflows.
• Competence in using clinic digital systems for operations.

Responsibilities

• Perform front-desk duties and ensure welcoming experiences for patients.
• Oversee clinic staff, providing training and performance feedback.
• Manage patient scheduling through phone and digital means.

Skills

Supervisory skills

Clinic operations knowledge

Patient communication

Organizational skills

Bilingual in Mandarin and/or Malay

Tools

Clinic digital systems

Microsoft Office

Job description

A healthcare provider in Singapore seeks an experienced Clinic Manager to oversee daily operations and staff at their GP clinic. This role includes facilitating patient experiences, managing schedules, and ensuring clinic efficiency. Candidates should have supervisory experience in a healthcare setting, be proficient in digital clinic systems, and possess strong communication skills. Bilingual abilities in Mandarin or Malay are a plus. The role requires working three rotating shifts, including weekends.