Clinic Operation Executive

Asian Alliance Radiation & Oncology; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare company in Singapore is seeking a Clinic Operation Executive to join its dynamic team. The role involves providing frontline services, managing administrative and patient registration duties, and supporting various operational tasks within the clinic. Both part-time and full-time opportunities are available, welcoming both experienced candidates and those looking to start their careers. Interested candidates should send their resumes to [e-mail].

Responsibilities

• Provide frontline services and respond to enquiries effectively.
• Assist with patient concierge services.
• Manage call centre operations.
• Handle patient registration processes.
• Manage patient admission processes.
• Support patient billing processes.
• Assist with marketing initiatives.
• Perform administrative duties as assigned.
• Carry out clinic-related duties as assigned by the Clinic Manager.
• Assist with general office duties.

Job description

We are a Singapore Oncology Specialist Group focusing on the use of state of the art technology to offer targeted and non-invasive treatments for our cancer patients.

We are looking for Clinic Operation Executive to join our growing and dynamic team. If you are a former Clinic Operation Executive who may have taken some time off for your family, studies or other personal pursuits and would like to re-enter the profession, we welcome you to join us. If you are keen to start a career as a Clinic Operation Executive, we welcome you too.

At AARO, you will work with a team of vibrant and inspiring professionals who are committed and passionate about making a difference in the lives of cancer patients. We have both part‑time and full‑time positions available. Send in your resume to [e-mail]. The remuneration package will be commensurate with relevant working experience.

Roles & Responsibilities

Clinic Operations & Administrative Duties:

• Provide frontline services and respond to enquiries effectively, including manning the clinic hotline
• Assist with patient concierge services
• Manage call centre operations
• Handle patient registration processes
• Manage patient admission processes
• Support patient billing processes
• Assist with marketing initiatives
• Perform other duties as assigned
• Escalate cases to the supervisor in a timely manner, when necessary
• Carry out clinic-related duties as assigned by the Clinic Manager
• Perform administrative duties as assigned by Management
• Assist with general office duties