Client Solutions Officer / Executive

GKE WAREHOUSING & LOGISTICS PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A logistics company in Singapore is seeking a highly organized individual to support inventory and shipment coordination. You will act as the primary contact for clients, managing documentation and service issues while ensuring timely updates on shipments. Candidates with a minimum of GCE 'O' Level and relevant experience in logistics or supply chain are preferred, but enthusiastic entry-level applicants may also be considered. Strong communication skills and proficiency in MS Excel are essential.

Qualifications

• Minimum GCE ‘O’ Level qualification and a Diploma in Logistics or related field preferred.
• 1-3 years of relevant experience in logistics or supply chain.
• Comfortable communicating with clients and internal stakeholders.

Responsibilities

• Act as a primary support contact for the strategic client.
• Coordinate operational issues with internal teams.
• Track jobs and shipments and ensure timely updates.

Skills

Communication with clients

Multitasking

MS Excel proficiency

Attention to detail

Education

GCE 'O' Level qualification

Diploma in Logistics or relevant field

Job description

Role Purpose

To support day-to-day inventory and shipment co-ordination job scope to ourstrategic client and work closely with our operation team to deliver on-time service standards and stock accuracy.

Key Responsibilities

• Act as a primary support contact to our strategic client
• Provide solutions to our strategic client whenever needed
• Coordinate operational, documentation, and service-related issues with internal teams
• Track jobs and shipments, follow up on action items, and ensure timely and accurate updates
• Maintain accurate records and documentation
• Support continuous improvement initiatives through post-issue reviews and feedback

Requirements

• Minimum GCE ‘O’ Level qualification and above. A Diploma in Logistics, Supply Chain, Business, or other relevant fields will be an added advantage
• 1–3 years of relevant experience preferred. Entry-level candidates without prior experience may also be considered if they demonstrate strong interest in logistics
• Comfortable communicating with clients and internal stakeholders
• Good communication skills and meticulous
• Able to manage multiple tasks and priorities in a client-facing environment
• Proficient in MS Excel and basic reporting tools