Client Service Consultant

VIN'S AUTO PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading automotive service provider in Singapore is seeking a candidate to support customer service and operations. The role involves verifying warranty coverage, managing client inquiries, providing quotations, and overseeing vehicle logistics. The ideal candidate will have strong communication skills, multitasking abilities, and an interest in the automotive industry. This position offers a 6-day work week with no overtime requirements.

Qualifications

• Enjoy interacting and helping clients.
• Able to effectively communicate with clients.
• Motivated and driven personality.
• Able to multitask.
• Interest in the automotive industry.
• Driving licence preferred.

Responsibilities

• Verify warranty coverage and issue purchase orders.
• Handle walk-in and phone enquiries.
• Provide quotations and maintain client relationships.
• Manage documentation and issue invoices.
• Oversee vehicle inspections and workshop logistics.
• Support miscellaneous operational duties.

Skills

Client interaction

Effective communication

Motivated personality

Multitasking

Interest in automotive

Job description

Job Description:

• Parts & Service Coordination: Verify warranty coverage, issue purchase orders, liaise with suppliers, track servicing jobs, and ensure timely vehicle servicing.
• Customer Service: Handle walk-in and phone enquiries, explain service and lease terms, respond to customer requests, and manage complaints professionally.
• Sales & Client Relations: Provide quotations, maintain client relationships, negotiate deals, and support long-term leasing opportunities.
• Administrative Support: Manage documentation, issue invoices, prepare agreements, and coordinate with admin staff for payments and records.
• Vehicle Handling: Oversee vehicle inspections, photo-taking, and workshop logistics.
• Ad-hoc Tasks: Support miscellaneous operational duties as assigned.

▶6 days work week (Mon-Fri 0845-1745, Sat 0845-1600, No overtime work)

Job Requirements:

• ▶Enjoy interacting and helping clients
• ▶Be able to effectively communicate with clients
• ▶Motivated and driven personality
• ▶Able to multi task
• ▶Interest in automotive industry
• ▶Driving Licence (preferred)