Client Desktop Support Executive

NCS; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm in Singapore is seeking a Client Desktop Support Executive. This role involves installation and daily operational support for client platforms, troubleshooting issues, and ensuring service levels are met. Ideal candidates should have good communication skills and a willingness to learn, along with experience in desktop support, especially with Microsoft technologies. The role welcomes applications from both technical and non-technical fields, emphasizing a commitment to growth in the technology industry.

Qualifications

• Candidates from technical and non-technical fields are welcome to apply.
• Good working attitude and willingness to learn.
• Enterprise desktop support experience is advantageous.

Responsibilities

• Responsible for installation and daily operations support.
• Troubleshoot client platform-related problems.
• Monitor service level and document configurations.

Skills

Good communication skills

Desktop troubleshooting skills

Familiarity with iOS and Android devices

Education

Nitec/Higher Nitec in an IT-related course

Tools

Microsoft Windows OS

Microsoft Office Suite

Antivirus/Malware software

Job description

Client Desktop Support Executive (Available for immediate opportunities)

• Full-time
• Position Type: Permanent

Your role is only the beginning

At NCS, we pride ourselves on empowering our people and talent to their fullest potential. Learning together in our NCS DOJO, we have comprehensive, built-in training and industry standard qualifications that will allow you to up-skill and re-skill as we grow together.

As a Client Desktop Support Executive, the broad area of your job responsibilities will cover the following domain:

Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.

Perform troubleshooting for client platform related problems

Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

Perform service request related to client platforms.

Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties

Involve in client platform implementation/upgrade project.

The ideal candidate should possess:

Good communication and interpersonalskills

Good working attitude and willingness to learn

Keen interest in working in a technology industry

Desktop troubleshooting skills has an added advantage

Familiarity with the use of iOS and Android devices

Enterprise desktop support experience in Microsoft Windows OS, Microsoft Office Suite, Cloning Tools, MAC OS and Antivirus/Malware software will be an advantage

Candidates from technical and non-technical fields are welcome to apply.

[For Nitec/Higher Nitec graduates in an IT-related courses]

OurIgnite Work-Study Diploma Programmewill enable you to kickstart your career and gain valuable hands‑on experience, while attaining a nationally recognised Diploma.

Explore exciting career opportunities with NCS and kick‑start your journey towards success. Visit our website at ncs.co/opportunities and check out our LinkedIn Career site to discover how you can be part of the extraordinary today. Join our team and experience #ncslife today!

We treat all applications with the utmost confidentiality. While we appreciate the interest in this role, only shortlisted candidates will be contacted given the high volume of applicants.

• Candidates from technical and non-technical fields are welcome to apply.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, make the extraordinary happen.

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