Claims Executive - Travel Claims (1 year contract)

INCOME INSURANCE LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading insurance firm in Singapore is seeking an Executive in Consumer GI Operations to handle General Insurance claims. You will assess and negotiate settlements, ensuring a fair process while liaising with external service providers. The ideal candidate should hold a Degree or Diploma, preferably with insurance certifications, and have 1-2 years of relevant experience in the motor industry. Strong analytical and communication skills are essential for success in this role.

Qualifications

• Degree or Diploma holder in any field.
• Preferred insurance certifications include BCP, PGI, ComGI.
• 1 to 2 years of experience in the motor industry preferred.
• Strong analytical, communication, and negotiation skills.
• Excellent interpersonal and presentation skills.

Responsibilities

• Assess and negotiate settlement of General Insurance claims.
• Ensure prompt and fair claims settlement.
• Liaise with external service providers as necessary.
• Elevate suspicious cases for further investigation.
• Assist in preparing exception reports and productivity reports.

Skills

Analytical skills

Communication skills

Negotiation skills

Interpersonal skills

Presentation skills

Education

Degree/Diploma in any field

Insurance certifications BCP, PGI, ComGI

Job description

Consumer GI Operations is a team that supports the General Insurance (GI) operations at Income. We played a key role in GI Consumer Business by supporting our stakeholders in Underwriting, Policy Servicing and Claims processing. As an Executive in Consumer GI Operations, General Insurance Claims, your key responsibilities include the following:-

• Assess and negotiate settlement of General Insurance claims within the approved delegated authority limit
• Ensure prompt, fair and reasonable claims settlement of claims
• Liase with various external service providers such as surveyors, loss adjuster or assistance company where necessary
• To be vigilant and elevate suspicious case for further investigation
• To assist supervisor in preparing and analyzing exception reports and daily productivity reports

Qualifications

• Degree/Diploma holder in any field
• Candidates with insurance certifications BCP, PGI, ComGI preferred
• Have 1 to 2 years of working experience in the motor industry in a similar capacity preferred
• Have good analytical, communication and negotiation skills
• Service oriented with excellent communication, interpersonal and presentation skills