Claims Executive (Travel)

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a dedicated claims handler with a minimum of 2 years of experience in travel claims. In this role, you will manage claims effectively, liaise with various stakeholders, and ensure timely processing. The ideal candidate possesses strong interpersonal skills and is proficient in Microsoft Office. If you are a conscientious and team-oriented professional, we encourage you to apply.

Qualifications

• Minimum 2 years of relevant experience handling Travel Claims.
• Good working knowledge of Microsoft Office applications.
• Well-versed in insurance principles.

Responsibilities

• Liaise with stakeholders involved in claim processes.
• Manage and process claims within service benchmarks.
• Ensure recovery claims are pursued and followed up.

Skills

Interpersonal and communication skills

Team player

Ability to multi-task

Tools

Microsoft Office

Job description

Job ID: 1101262

Responsibilities:

• Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, sister companies, etc.
• Train and guide assistants in their support role.
• Manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols.
• Ensure reserves are provided or updated in a timely and realistic manner.
• Add value to underwriters by advising underwriters on issues discovered during claims handling such as issues due to gap in policy wording and on risk improvement.
• Visit clients’ offices/attend MOM meetings/site inspection as and when required.
• Periodic review of files, as and when required.
• Ensure recovery claims are pursued and followed up periodically.
• Any other ad hoc duties assigned.

Requirements:

• Min 2 years of relevant experience handling Travel Claims.
• Good working knowledge of Microsoft Office application.
• Well versed in insurance principles.
• Possess good interpersonal and communications skills, able to multi-task, a team player; conscientious, tactful, customer-focused and willingness to learn new skills.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Cesky Ong Zhi Rong

EA Personnel Registration Number: R24121422

EA License No.: 07C5771