Checker Specialist & Admin

Capital Human Resource Management Pte. Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and resource management company in Singapore seeks a Checker Specialist, Admin for a 1-year renewable contract. You will oversee daily operations in warehouse management, address client inquiries, and ensure efficient inventory processes. The ideal candidate will have at least 2 years of experience in customer service with a strong logistics background, possess outstanding communication skills, and be detail-oriented. Competitive packages and various benefits will be offered.

Benefits

Competitive and transparent remuneration

14 days Annual Leave

14 days Medical Leave

60 days Hospitalisation Leave

Childcare Leave

Sign-Up Bonuses

Comprehensive onboarding support

Career advisory services

Training opportunities

Qualifications

• Minimum 2 years of experience in customer service within logistics or supply chain operations.
• Ability to handle escalated customer issues effectively.

Responsibilities

• Serve as point of contact for key clients handling inquiries and complaints.
• Monitor and track orders ensuring accuracy and timeliness.
• Identify opportunities to improve processes in logistics.

Skills

Strong communication skills

Problem-solving abilities

Mentoring

Detail-oriented

Organizational skills

Education

Diploma in Logistics, Business Administration, Supply Chain Management

Tools

Logistics management systems

Microsoft Office Suite

Job description

About the role

This is a 1 year contract renewable opportunity for a Checker Specialist, Admin to join the team at Capital Human Resource Management Pte. Ltd in the East Region. In this role, you will be responsible for overseeing the day‑to‑day operations of the company's warehouse and distribution facilities, ensuring efficient and effective inventory management.

What you'll be doing

• Serve as the main point of contact for key clients, handling inquiries, complaints, and special requests.
• Manage and resolve complex logistics issues, working closely with warehouse, transportation, and internal teams.
• Monitor and track orders from initiation to final delivery, ensuring accuracy and timeliness.
• Provide proactive updates to customers on shipment status and potential disruptions.
• Mentor and support junior customer service staff, contributing to training and SOP development.
• Identify opportunities to improve processes and prepare service performance reports for management.
• Ensure compliance with company policies, SLAs, and industry regulations.

What we're looking for

• Diploma in Logistics, Business Administration, Supply Chain Management, or related field preferred.
• Minimum 2 years of experience in customer service, with a strong background in logistics or supply chain operations and inventory management.
• Strong communication skills (written and verbal), with the ability to manage client relationships and collaborate effectively with internal teams.
• Strong problem‑solving abilities and experience handling escalated or complex customer issues.
• Ability to mentor and guide junior team members.
• Proficient in logistics management systems and Microsoft Office Suite.
• Detail‑oriented, highly organized, and able to manage multiple priorities in a fast‑paced environment.

What we offer

At Capital Human Resource Management Pte. Ltd, we are committed to providing our employees with a supportive and rewarding work environment. This includes competitive compensation, opportunities for career development, and a range of benefits to support your well‑being. We also foster a collaborative and inclusive culture, where your contributions and ideas are valued.

Compensation & Benefits

1. Competitive and transparent remuneration packages.
2. 14 days Annual Leave.
3. 14 days Medical Leave.
4. 60 days Hospitalisation Leave (as per Employment Act).
5. Childcare Leave in accordance with statutory requirements.
6. CPF contributions in line with Singapore legislation.
7. Sign‑Up Bonuses for eligible positions and campaigns.
8. Comprehensive onboarding facilitation and documentation support.
9. Career advisory and job matching across multiple industries.
10. Training and skills upgrading opportunities.

Candidates may choose one of the following fixed shifts

1. Alps Ave – 5 Days (Monday–Friday): 08:30 – 18:15
2. Alps Ave – 5 Nights (Monday–Friday): 20:30 – 06:15
3. Changi North – 5.5 Days (Monday–Friday): 08:30 – 17:30, Alt Sat: 08:30 – 12:30
4. Changi North – 5 Days (Monday–Friday): 08:30 – 17:30
5. Changi South – 5 Days (Monday–Friday): 08:00 – 17:45
6. Changi South – 5 Nights (Monday–Friday): 20:30 – 06:15
7. Changi South – 5 Nights (Monday–Friday): 23:00 – 08:45
8. Greenwich – 5 Days (Monday–Friday): 08:00 – 17:45
9. Greenwich – 4 Nights (Monday–Friday): 20:30 – 08:30
10. Greenwich – 5 Days (Monday–Friday): 11:15 – 21:00

Application Instructions

Submit your CV in MS Word format, including:

• Educational background.
• Work experience in point form.
• Reasons for leaving each position.
• Current & expected salary.
• Date of availability / notice period.

We regret that only shortlisted candidates will be notified. Your profile will be kept in our database for future career opportunities.

We wish you all the best in your job search.

Hou Shenglong Kyan

Registration No.: R1435754
EA License No.: 19C9570