Changi Experience Ambassador

P-SERV PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A leading aviation service company in Singapore is looking for customer service representatives at Changi Airport. The role involves assisting passengers, sharing flight information, and handling inquiries through various channels. Candidates should possess a minimum GCE N Level and have customer service experience. This position offers flexible shifts, with working hours from 8am to 6pm or 12pm to 10pm. Join a dynamic team committed to exceptional service for travelers.

Qualifications

• Minimum GCE N Level with customer service or frontline experience.
• Good communication and interpersonal skills.
• Service-oriented and calm under pressure.

Responsibilities

• Assisting passengers and visitors with queries and directions.
• Sharing flight information and recommending airport dining & retail options.
• Responding to inquiries via calls, emails, chatbot, and social media.
• Handling on-site incidents and medical emergencies professionally.
• Supporting daily operations and taking on ad-hoc duties as needed.

Skills

Good communication skills

Interpersonal skills

Service-oriented

Calm under pressure

Education

Minimum GCE N Level

Job description

Join one of the most recognized names in the aviation industry and be part of a team dedicated to delivering smooth, memorable experiences for travelers from around the world.

Job Scope:

• Assisting passengers and visitors with queries and directions
• Sharing flight information and recommending airport dining & retail options
• Responding to inquiries via calls, emails, chatbot, and social media
• Handling on-site incidents and medical emergencies professionally
• Supporting daily operations and taking on ad-hoc duties as needed

Job Requirements:

• Minimum GCE N Level with customer service or frontline experience
• Good communication and interpersonal skills
• Service-oriented and calm under pressure

Working Hours / Location:

• Commit min 8 shifts per month! Flexible Days!
• 8am to 6pm / 12pm to 10pm (with 1 hour break)
• Changi Airport!

We regret to inform, only shortlisted candidates shall be contacted.