Centre Supervisor ( Healthcare /Active Ageing)

People Profilers Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A community care organization in Singapore is looking for a dedicated professional to lead the administration and operations of the Active Ageing Centre. Candidates should have relevant qualifications, at least 3 years of experience, and strong interpersonal skills. The role involves supervising staff, managing community outreach, and ensuring compliance with operational standards. Competitive remuneration package is offered.

Benefits

Competitive remuneration package

Comprehensive benefits

Qualifications

• At least 3 years of experience in senior, community care or healthcare setting.
• Able to handle stress with a pleasant disposition.
• Willing to work staggered shifts and overtime when required.
• Reliable, handles stress well with a positive attitude.
• Willing to work staggered shifts and overtime.

Responsibilities

• Lead the day-to-day administration and operations of the Active Ageing Centre.
• Supervise and support a team of staff in AAC.
• Network and collaborate with community partners and volunteers.
• Ensure operational compliance and manage incidents.
• Organise outreach events for residents.

Skills

Interpersonal communication

Facilitation skills

Relationship building

Patient and approachable

Education

Diploma or Degree in Social Work, Gerontology, Nursing or Healthcare

Job description

Administration & Facilities

• Lead the day-to-day administration and operations of the Active Ageing Centre (AAC) & its programmes

• Supervise, train and support a team of staff in AAC

• Assist HOD in staff recruitment and training of the team

• Ensure operational compliance

• Assist in the management of incidents, audits, public enquiries and feedback, and related documentations.

• Monitor centre statistics (attendance, submission of reports on attendance to programmes, befriending statistics) and ensure timely, accurate reporting to management and authorities (e.g. AIC/MOH).

• Coordinate facility maintenance, procurement, vendor management, ensuring timely resolution of operational issues and cost-effectiveness.

• Provide cross coverage to colleagues or deployment to other Centres when need arises.

Centre Service Planning, Implementation and Evaluation

• Organise outreach events (in-house or with partners) to residents in the AAC service boundary with an aim to assess seniors using the Community Screener Tool to identify at-risk individuals.

• Organise a range of programmes (eg. activities, functional screening) with local relevance that enhance seniors' physical health, mental wellness and social connectedness.

• Manage the befriending and buddying programme

• Promote the Asset-Based Community Development approach to recruit, train and activate residents as community champions and volunteers.

• Manage AAC volunteers, including recruitment, training and maintaining an updated database.

• Conduct programme evaluation efforts

Referral Coordination and Community Partnership

• Network and collaborate with community partners, volunteers and donors to achieve and advance AAC's objectives.

• Build up network with primary healthcare (e.g. polyclinic, GPs) and community agencies (e.g. Silver Generation Office, Social Service Office) to provide seamless referral of services for seniors.

• Facilitate referrals to HNF home care and other social support services as needed for continuum of care.

• Assist to represent HNF in local sub-region's ICCS (Integrated Community Care Services) discussions, ensuring alignment with organisational goals and effective collaboration with partners and stakeholders, whenever assigned or required.

Qualifications

• Diploma or Degree in Social Work, Gerontology, Nursing or Healthcare related with at least 3 years of experience in senior, community care or healthcare setting.

• Engaging with good interpersonal communication, facilitation and relationship building skills.

• Patient, approachable and enjoy working with seniors, family members and peers of different age groups.

• Strong work ethic, reliable, able to handle stress with a pleasant disposition and positive attitude.

• Willing to work staggered shifts according to Centre operating hours and overtime when required

• Mon to Thurs: 8am to 5.30, Fri: 7.30am to 5pm

• Tampines

Job Reference: 875R7V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

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