Centre Sales & Culture Lead — Growth & Training

AUREUS (WESTGATE MALL) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading music education provider in Singapore is seeking an Assistant Sales/Centre Manager to enhance customer satisfaction and drive sales growth. This role requires managing daily operations, mentoring team members, and implementing performance enhancement strategies. The ideal candidate will possess strong communication and sales skills and will have experience in customer relationship management. Competitive compensation, including a gross salary of $3,500 - $4,000 and performance bonuses, along with professional development opportunities are offered.

Benefits

Gross Salary of $3,500 - $4,000

Monthly Performance Incentive Bonuses up to $1,400

Medical and Insurance Coverage

14 days of Annual Leaves and Sick Leaves

In-House Learning, Development, and Training

Professional Career Development Opportunities

Complimentary Music Lessons

Vibrant and Supportive Company Culture

Work Equipment including IT Devices

Qualifications

• Experience in sales and customer service, preferably in a management role.
• Strong leadership skills to mentor and motivate team members.
• Ability to analyze performance metrics and implement improvements.

Responsibilities

• Drive sales initiatives and oversee day-to-day operations.
• Evaluate front desk team's service quality and performance.
• Ensure customer satisfaction through effective problem solving.
• Promote a positive workplace culture aligned with company values.
• Enhance customer satisfaction index through effective CRM.
• Ensure aligned communication across all channels.
• Track team development and reporting.
• Complete additional duties as assigned by management.

Skills

Customer relationship management

Sales proficiency

Effective communication

Mentorship

Communication skills

Job description

A leading music education provider in Singapore is seeking an Assistant Sales/Centre Manager to enhance customer satisfaction and drive sales growth. This role requires managing daily operations, mentoring team members, and implementing performance enhancement strategies. The ideal candidate will possess strong communication and sales skills and will have experience in customer relationship management. Competitive compensation, including a gross salary of $3,500 - $4,000 and performance bonuses, along with professional development opportunities are offered.