Centre Operations Lead - Education Services

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education service provider in Singapore is seeking a dedicated customer service professional to attend to students and parents, managing inquiries via various channels. Candidates should possess at least a diploma and relevant experience in customer service, alongside proficiency in MS Office, Zoom, and Google Drive. The role includes managing records, preparing invoices, and supporting the Operations Manager. This is an on-site position located in Tampines & Marine Parade, offering a competitive salary range of $3,000 - $4,000.

Qualifications

• At least Diploma in any discipline required.
• Relevant customer service-related job experience needed.
• Proficiency in MS Office and modern tools essential.

Responsibilities

• Attend to all walk-in potential customers and existing parents, phone calls and emails promptly.
• Handle registration and requests from students/parents regarding courses.
• Upkeep of the Centre’s student management system.
• Prepare invoices and handle payment collection.
• Assist the operation manager with resource and team management.

Skills

Proficiency in MS Office

Customer service excellence

Effective communication

Education

Diploma in any discipline

Tools

Zoom

Google Drive

AI-generative apps

Job description

A leading education service provider in Singapore is seeking a dedicated customer service professional to attend to students and parents, managing inquiries via various channels. Candidates should possess at least a diploma and relevant experience in customer service, alongside proficiency in MS Office, Zoom, and Google Drive. The role includes managing records, preparing invoices, and supporting the Operations Manager. This is an on-site position located in Tampines & Marine Parade, offering a competitive salary range of $3,000 - $4,000.