Centre Manager: Lead Growth in Music Education

AUREUS (WESTGATE MALL) PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading music education company in Singapore is searching for a Centre Manager to lead and mentor a team. This role involves achieving sales targets, conducting outgoing calls, and ensuring exceptional customer service. Candidates should have at least 2-3 years of experience in customer service and a minimum of 1 year as a manager. The company offers competitive compensation, performance bonuses, and professional development opportunities, fostering a supportive and vibrant culture.

Benefits

Gross Salary of $4,000 - $4,500

Performance bonuses

Medical and Insurance Coverage

14 days of Annual and Sick Leaves

In-House Learning and Development

Professional career development opportunities

Complimentary music lessons

Supportive company culture

Provided work equipment including IT devices

Qualifications

• 2-3 years in customer service and 1 year in a managerial role.
• Availability for retail hours and weekends.
• Strong written and spoken English skills.

Responsibilities

• Conduct daily outgoing sales calls.
• Achieve monthly sales and lead generation targets.
• Mentor Customer Service Executives effectively.
• Answer incoming calls and emails professionally.
• Organize sales activities to support lead generation.

Skills

Customer service experience

Leadership

Sales skills

Adaptability

Bilingual/trilingual ability

Job description

A leading music education company in Singapore is searching for a Centre Manager to lead and mentor a team. This role involves achieving sales targets, conducting outgoing calls, and ensuring exceptional customer service. Candidates should have at least 2-3 years of experience in customer service and a minimum of 1 year as a manager. The company offers competitive compensation, performance bonuses, and professional development opportunities, fostering a supportive and vibrant culture.