Benefits
- Up till S$4,000 + Quarterly Incentives + Yearly Bonus
- Near to MRT
- 5-day work week including weekends
- Strong relationship management skills to engage effectively with parents and build a vibrant student community.
- A meticulous and independent work ethic with a genuine passion for technology and digital education.
Our Client, a fast-growing Edu-Tech start-up, is looking for dynamic individuals to manage daily operations and student enrollment. You will work closely with the founding team to recommend coding programs to parents, track student progress, and ensure the smooth delivery of classes at the center.
Responsibilities
- Be a key player in the customer acquisition team to onboard new parents to community
- Share vision and recommend suitable coding programs for students
- Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
- Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
- Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
- Work with the teaching team to assess the students and follow up with parents for conversion
- Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
- Ensure that all customer information is properly documented and updated in our CRM system
- Relationship manager for our community, continue to track the progress of students and maintain relationships with parents
Requirements
- Commitment to a Friday–Tuesday work week to support the student community during peak weekend hours.
- Prior experience in teaching, tutoring, or team training is highly advantageous.
- Skilled in assessing student progress and providing consultative advice to parents on suitable education paths.
Other Information
- Location: Tampines
- Working Days/Hours: 5 days (Friday to Tuesday, 9am to 6pm); Off days on Wednesday & Thursday
- Salary: Up till S$4,000 + Quarterly Incentives + Yearly Bonus (Salary will commensurate according to experience & qualifications)
- The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff
Please indicate the below information in your resume
- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work
We regret only shortlisted candidate will be notified. All applications will be treated with the strictest confidence.