Centre Manager

KODECOON ACADEMY PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading ed-tech company in Singapore is seeking a community manager to drive customer acquisition and engagement. The role involves onboarding new parents, recommending suitable coding programs, and maintaining strong relationships within the Kodecoon community. Ideal candidates should possess strong communication skills, be detail-oriented, and thrive in a dynamic work environment. A passion for teaching and experience in education is beneficial. This position offers a unique opportunity to shape the digital skills of the next generation.

Qualifications

• Fluent in spoken and written English; fluency in Mother Tongue is a plus.
• Driven, fast learner, ability to work in a fast-paced environment.
• Meticulous and independent, capable of managing multiple projects.

Responsibilities

• Onboard new parents to Kodecoon’s community.
• Share Kodecoon’s vision and recommend coding programs.
• Support customer success initiatives and community events.
• Maintain relationships with parents and build Kodecoon community.

Skills

Strong communication skills

Problem solving skills

Proactive

Organized

Detail-oriented

Job description

At Kodecoon, we take pride in providing top‑notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast‑growing start‑up, join our Operations team to be hands‑on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed‑tech start‑up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community
• Share Kodecoon’s vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our Kodecoon’s community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Fluent in spoken and written English. Fluency in Mother Tongue is a plus!
• Driven, fast learner, proactive and ability to work in a fast‑paced environment
• Organized, detail‑oriented and ability to manage different projects at once
• Get things done attitude, self‑driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely

Additional (Good‑to‑Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open‑minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills
• You have prior teaching experience, be it tutoring, or team training