Centre Growth & Experience Lead

AUREUS (CAUSEWAY POINT) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading music education company in Singapore seeks an Assistant Centre Manager to support operations and drive sales initiatives. The role involves overseeing daily operations, enhancing customer experience, and managing team performance. Candidates should have at least 2 years of relevant experience and a strong commitment to customer satisfaction. This role offers a range of perks including up to $1,400 in work incentives, comprehensive medical coverage, and professional development opportunities.

Benefits

Work Incentives of up to $1,400 per month

Medical and Insurance Coverage

14 days of Annual Leaves and Sick Leaves

In-House Learning, Development, and Training

Professional Career Development Opportunities

Complimentary Music Lessons

Vibrant and Supportive Company Culture

Work Equipment including IT Devices

Qualifications

• Minimum 2 years of experience in a related field, with at least 1 year in a team-leader position.
• Availability to work on weekends with two weekdays off.
• Strong verbal and written communication skills.

Responsibilities

• Evaluate front desk team's performance for excellent service.
• Oversee logistical and facilities maintenance operations.
• Achieve assigned monthly lead generation and sales targets.
• Promote a positive work environment aligned with company values.
• Ensure customer retention through high service standards.
• Maintain consistent communications with the management team.
• Ensure compliance with curriculum system goals.
• Track and report team evaluations and improvement plans.

Skills

Sales proficiency

Team leadership

Customer relationship management

Strategic mindset

Effective communication

Job description

A leading music education company in Singapore seeks an Assistant Centre Manager to support operations and drive sales initiatives. The role involves overseeing daily operations, enhancing customer experience, and managing team performance. Candidates should have at least 2 years of relevant experience and a strong commitment to customer satisfaction. This role offers a range of perks including up to $1,400 in work incentives, comprehensive medical coverage, and professional development opportunities.