Car Park Operations Coordinator [Command Centre] [0580]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A human resources advisory firm is seeking candidates for a role in Singapore. The responsibilities include handling inbound and outbound calls, monitoring automated car parks, and preparing daily reports. The position offers a salary of $2100 along with allowances and overtime compensation. Ideal candidates should be proactive in communication and reporting, ensuring smooth operations in the parking management systems.

Responsibilities

• Handle inbound/outbound calls including feedback and enquiry.
• Record feedback and incidents reported to Command Centre.
• Check and monitor smooth running of automated car parks.
• Escalate abnormalities and system errors to the Operations Team.
• Monitor HDB Server PCs and ensure good working condition.
• Check incoming email and process work requests promptly.
• Monitor KPIs for HDB car parks and send reminders to the team.
• Prepare and submit Daily and Feedback Reports.

Job description

Working location: Ubi
Working hours: 4 days ON 2 days OFF, 8am – 8pm
Salary: $2100 + Allowance + OT + AWS + VB

Responsibilities

• Handle inbound/outbound calls including feedback and enquiry from Public, EMSU, HDB/Commercial Operations and Technical Team.
• Record all feedback and incidents reported to Command Centre onto the Daily Report.
• Check and monitor the smooth running of all automated car parks.
• Escalate abnormalities and system error detected to Operations/Technical Team.
• Monitor and ensure the HDB Server PCs, EHT Host and CEPAS Settlement PC are in good working condition at all times.
• Check incoming email regularly and promptly process the work requests from HDB and other Authorities.
• Check and monitor the working KPIs for HDB car parks and send reminder to HDB Operations Team before the cut off time.
• Prepare and submit CC Daily Report and HDB Feedback Report daily.