Captain - Restaurant

GRAND HYATT SINGAPORE; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

A leading hotel in Singapore is seeking a dedicated F&B Service Captain to ensure excellent service for guests. Responsibilities include serving food and beverages, attending to guest inquiries, and maintaining the cleanliness of the restaurant. Ideal candidates should have at least 6 months of experience in hotel operations and possess strong customer service skills.

Qualifications

• Minimum 6 months work experience in hotel operations.
• Must have good customer service, communication and interpersonal skills.

Responsibilities

• Serve Food & Beverage to guests.
• Attend to guests' enquiries and ensure positive dining experiences.
• Maintain restaurant's cleanliness and set-up for service.

Skills

Customer service

Communication skills

Interpersonal skills

Education

GCE 'O' Level

Hospitality certificate/diploma

Job description

You will be responsible to provide an excellent and consistent level of service to your customers. The F&B Service Captain is responsible for:

• Serving Food & Beverage to guests.
• Attending to guests' enquiries, taking necessary actions to anticipate their needs and ensure that they have a positive dining experience by exceeding their expectations.
• Providing a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.
• Maintaining restaurant's cleanliness and outlook at all times.
• Assist the team to prepare and set-up restaurant for food service.

• Miniumum with GCE 'O' Level. Candidates with a hospitality certificate/diploma is an advantage.
• Minimum 6 months work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.