Call Centre Business Process Operations Lead | Singapore, SG

Pinkerton; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global security services provider is looking for a Junior SOC Analyst in Singapore. This entry-level position will involve monitoring security systems, responding to incidents, and collaborating with teams across regions. The ideal candidate should have a Bachelor's degree and two to three years of experience in a command centre. Excellent communication and analytical skills are essential. The company values diversity and offers a supportive work environment.

Qualifications

• Two to three years of experience in Global Command Centre operation.
• Experience in working/interacting with global teams.
• Formal security education is preferred.

Responsibilities

• Monitor security and safety-related events.
• Live monitor electronic security systems.
• Serve as a primary contact for incident reporting.
• Conduct security analysis and share reports with management.

Skills

Effective written and verbal communication skills

Good analytical skills

Ability to adapt

Attention to detail and accuracy

Teamwork

Education

Graduation/Bachelor's degree or equivalent education

Job description

Junior SOC Analyst

Pinkerton | Mumbai, India

Posted 7 hours ago | Permanent

Overview

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Junior Regional Controller will drive the development and standardization of security policies and programs for safeguarding corporate business operations.

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Monitor and respond appropriately to security and safety-related events that might impact client members, visitors and operations.
• Commit to customer service and deliver outcomes that resolve issues for internal customers.
• Live monitor electronic security systems deployed to detect unauthorized entry to or criminal activity in client office premises that might otherwise pose a threat to employees, confidential information, assets or operations at client site.
• Serve as a primary point of contact for employees and other relevant parties wanting to report an incident, seeking emergency assistance or security-related advice related to client site.
• Escalate to senior management any incidents, events or environmental conditions that could adversely impact client's interest.
• Conduct security analysis of the incidents identified and share detailed reports to the Security Analyst Supervisor.
• All other duties, as assigned.

Qualifications

Experience in working/interacting with global teams. Two to three years of experience in Global Command Centre operation. Graduation/Bachelor's degree or equivalent education and formal security education.

• Effective written and verbal communication skills.
• Serve as an effective team member.
• Able to adapt as the external environment and organization evolve.
• Attentive to detail and accuracy.
• Able to facilitate progressive change.
• Excellent written and verbal communication skills.
• Maintain confidentiality when dealing with sensitive information.
• Good analytical skills.

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions.

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking. (dependent on job)
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.