Call Center Agent (Outbound call) | 5 Days workweeks | basic up to $3000 + commissions -6681

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for a Call Center Agent to manage inbound and outbound calls related to hospital payments. The role involves effective customer service and handling patient inquiries, with a salary ranging from $2000 to $3000 plus commission. Candidates should have relevant experience and proficiency in Microsoft Office.

Qualifications

• Must have relevant experiences in a call center environment.
• Proficiency in MS Word and Excel is essential.

Responsibilities

• Handle inbound calls regarding hospital bill payments.
• Make outbound calls to follow up on bill payments.
• Manage receivables and provide general customer service.
• Address patient inquiries and send statements.

Skills

Relevant experiences

Proficient in Microsoft Office

Education

Higher secondary / Pre-U / A level / College, Professional Certificate or equivalent

Job description

Overview

Call Center Agent (Outbound Call)

Salary: $2000 - $3000 + Commission

Working Hours: Monday - Friday (9am - 6pm)

Location: Bukit Merah Central

Responsibilities

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

CHUAH ZHI XING | Reg No: R25136681

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279