Cafe Operations Lead — Coffee & Customer Experience

IBU SARAH KITCHEN & TEA HOUSE PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A local coffee shop in Singapore is seeking a skilled manager to oversee daily operations and ensure efficient service. The ideal candidate will have strong leadership abilities, excellent customer service skills, and solid inventory management experience. Responsibilities include crafting high-quality beverages, engaging with customers, managing staff schedules, and collaborating on new menu items. This role offers an opportunity to shape the café experience and maintain high standards in product quality.

Qualifications

• Strong leadership skills to oversee daily operations.
• Excellent customer service abilities to enhance customer satisfaction.
• Proficient in inventory management to ensure proper stock levels.

Responsibilities

• Oversee daily operations of the coffee shop efficiently.
• Craft high-quality coffee and specialty beverages.
• Engage with customers for personalized service.
• Monitor stock and assist in inventory management.
• Conduct quality checks and ensure adherence to standards.
• Collaborate on new drink recipes and seasonal menu items.

Skills

Leadership

Customer service

Inventory management

Job description

A local coffee shop in Singapore is seeking a skilled manager to oversee daily operations and ensure efficient service. The ideal candidate will have strong leadership abilities, excellent customer service skills, and solid inventory management experience. Responsibilities include crafting high-quality beverages, engaging with customers, managing staff schedules, and collaborating on new menu items. This role offers an opportunity to shape the café experience and maintain high standards in product quality.