Business Manager (Education Sector)

MUZART (SG) PTE. LTD.; Singapore; On-site; SGD 60,000 - 86,000; Full time

Job summary

A leading educational center in Singapore is seeking an experienced Business Manager to oversee operations and enhance sales performance at their Singapore centres. The role includes staff management, adherence to service standards, and engagement with the Malaysia HQ for business alignment. Candidates should be fluent in English and Chinese, possess strong leadership skills, and have experience in management or sales, with a willingness to work weekends and travel as needed.

Qualifications

• Strong command of English and Chinese for communication.
• Experience in centre management, sales, retail, or education is an advantage.
• Willing to manage a fast-paced operational environment.

Responsibilities

• Oversee day-to-day operations of Singapore centres.
• Drive sales performance and support enrolment growth.
• Conduct staff coaching and performance reviews.
• Ensure adherence to service standards and customer satisfaction.

Skills

Leadership

Communication

Problem-solving

Job description

Job Overview

We are seeking an experienced and hands‑on Business Manager to lead the operations and sales performance of our Singapore centres. This role is fully based in Singapore, with occasional travel to our Malaysia HQ for management meetings, strategy discussions, and business reviews.

Responsibilities

• Oversee day‑to‑day operations of Singapore centres to ensure smooth and efficient workflow.
• Drive sales performance, manage leads, and support enrolment growth.
• Work closely with the local team to implement strategies, marketing activities, and customer engagement plans.
• Conduct staff coaching, performance reviews, and operational audits.
• Ensure adherence to SOPs, service standards, and customer satisfaction goals.
• Support business development initiatives and coordinate closely with HQ for reporting and strategic alignment.
• Participate in key meetings with Malaysia HQ to present market updates and business proposals.

Requirements

• Based in Singapore with willingness to travel to Malaysia HQ when required.
• Strong command of English and Chinese (for communication with Chinese‑speaking parents/partners).
• Willing to work on weekends.
• Possess strong leadership, communication, and problem‑solving skills.
• Experience in centre management, sales, retail, or the education industry is an advantage.
• Independent, responsible, and able to manage a fast‑paced operational environment.