Business Development & Operations Executive

DAPUR PENYET; Singapore; Hybrid; SGD 45,000 - 65,000; Full time

Job summary

A prominent F&B brand in Singapore is looking for a Business Development Specialist to enhance its operations and customer experience. The role involves strategic planning, market analysis, and marketing campaigns while ensuring effective supply chain management. Candidates should have relevant experience and a degree in Business or Hospitality. A hybrid working model is offered, providing opportunities for growth in a fast-expanding F&B group.

Benefits

Opportunities for growth

Hybrid working arrangement

Qualifications

• Minimum 2 years of operations experience in the Retail or F&B sector.
• Strong understanding of the Retail or F&B industry.
• Proactive and adaptable, passionate about improving business operations.

Responsibilities

• Conduct competitor and market analysis.
• Assist in planning and executing marketing campaigns.
• Analyse sales and operational data for insights.
• Map and monitor supply chain processes.

Skills

Operations experience

Strong verbal and written communication in English

Consulting and influencing skills

Analytical and problem-solving skills

Ability to coordinate with multiple stakeholders

Education

Diploma or Bachelor's degree in Business or Hospitality

Tools

Google Workspace

Notion

Job description

Founded in 2005, Dapur Penyet has grown from a single vision of serving authentic Indonesian flavours into a recognised F&B brand in Singapore. Our signature Ayam Penyet and home-made chilli blends have built a loyal following over the past 20 years. As we continue to expand, we are focusing on digital transformation, operational excellence, and innovative business strategies to keep our brand competitive and relevant. We are now looking for passionate individuals to join us in this next phase of growth, helping us strengthen our value proposition, improve customer experience, and explore new opportunities in the F&B landscape.

Responsibilities

Strategic Planning & Business Development

• Conduct competitor and market analysis to identify growth opportunities.
• Propose strategies to strengthen the company’s value proposition.
• Drive initiatives to keep the business innovative and competitive in the F&B landscape.

Marketing & Customer Loyalty

• Assist in planning and executing marketing campaigns (online and offline).
• Develop initiatives to build brand awareness and strengthen customer loyalty.
• Coordinate with outlets to ensure consistent branding and customer experience.

Data Analytics & Reporting

• Analyse sales and operational data to generate actionable insights.
• Prepare regular performance reports for management decision-making.
• Recommend improvements based on data trends (e.g., sales mix, customer preferences).

Menu Development & Pricing

• Analyse sales performance to identify bestsellers and underperforming items.
• Recommend pricing adjustments to optimise margins and customer value.
• Support development of new menu items in collaboration with the kitchen team.

Supply Chain & Vendor Management

• Map and monitor supply chain processes for efficiency and cost control.
• Liaise with third-party vendors for software, services, and operations support.
• Negotiate vendor contracts and maintain strong partner relationships.

Qualifications

• Minimum 2 years’ operations experience in the Retail or F&B sector (preferred).
• Diploma or Bachelor’s degree in Business, Hospitality, or a related field.
• Strong verbal and written communication in English
• Strong understanding of Retail or F&B industry
• Strong consulting and influencing skill
• Strong analytical and problem-solving skills; comfortable with Google workspace tools and Notion
• Good communication skills and ability to coordinate with multiple stakeholders.
• Proactive, adaptable, and passionate about improving business operations.
• We also welcome applications from fresh graduates or those with less experience, as you may be considered for other suitable roles.

Additional information

• Hybrid working arrangement (HQ, outlets, and remote work).
• Exposure to both operations and business development projects.
• Opportunities for growth in a fast-expanding F&B group.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? If yes, we encourage you to apply even if you don’t meet every single requirement!