Business Development Officer

Paris Baguette Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading coffee company in Singapore is seeking a Business Development Officer to manage relationships with HORECA and corporate clients. The ideal candidate will have 1-3 years of experience in account management, strong communication skills, and the ability to thrive in a fast-paced environment. This role offers a competitive salary of $3,000 - $4,500 per month and the opportunity to contribute to the growth of the business.

Qualifications

• 1-3 years of experience in an account management role, preferably in an FMCG or F&B environment.
• Strong communication skills, both written and spoken.
• Ability to multitask, prioritise, and perform well in a fast-paced environment.

Responsibilities

• Oversee the retention and growth of HORECA and corporate clients.
• Provide expert advice to business accounts about wholesale products.
• Conduct coffee training sessions for wholesale clients.

Skills

Account management

Relationship building

Communication skills

Multitasking

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

Papa Palheta Pte Ltd is hiring a Full time Business Development Officer role in Kallang, Singapore. Apply now to be part of our team.

Papa Palheta Pte Ltd is hiring a Full time Business Development Officer role in Kallang, Singapore. Apply now to be part of our team.

Job summary:

• Working days: Monday–Friday (Morning, Afternoon)
• Expected salary: $3,000 - $4,500 per month

At PPP Coffee, we are dedicated to providing quality and unique coffee experiences for the coffee community Singapore. As part of our growth plans, we are looking for an experienced Account Manager to support the expansion of our commercial/wholesale business. In this role, you will be key in fostering relationships with our HORECA (hotels, restaurants, cafes) and corporate clients, contributing to our growth and success.

Responsibilities:

• Client Portfolio Management: Oversee the retention, development, and growth of HORECA and corporate clients, ensuring ongoing satisfaction and business expansion.

• Customer Support: Provide expert advice and timely solutions to business accounts regarding wholesale products, working closely with relevant departments.

• Training: Conduct basic coffee training sessions for wholesale clients, ensuring they are knowledgeable about the product and its use.

• Client Onboarding & Check-ins: Onboard new clients and manage the 90-day check-in process and annual reviews to assess satisfaction and identify opportunities for further engagement.

• Business Development: Actively follow up on new leads, and generate new business opportunities within the coffee sector.

• Cross-Selling: Identify opportunities to cross-sell additional products and services from the PPP Coffee Group to new and existing clients.

• Sales Proposals & Presentations: Prepare and present customised sales proposals and facilitate coffee tastings for clients.

• Sales Targets: Meet or exceed sales and performance targets, working both independently and collaboratively with the sales and marketing team.

• Networking & Events: Represent PPP Coffee at trade shows, networking events, and other industry-related activities as required.

Requirements:

• 1-3 years of experience in an account management role, preferably in an FMCG or F&B environment.

• Knowledge or experience in specialty coffee and/or coffee machines.

• Strong communication skills, both written and spoken, with the ability to engage effectively with diverse groups.

• Proficiency in Microsoft Word, Excel, and PowerPoint.

• Ability to multitask, prioritise, and perform well in a fast-paced, dynamic environment.

• Excellent interpersonal skills, with a focus on relationship-building and client satisfaction.

• Strong organisational skills and attention to detail.

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