Business Development (Franchise) Executive/ Senior Executive

BreadTalk; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading food and beverage company in Singapore is seeking a Business Development Executive/Senior Executive to manage franchisee relationships and support new store launches. The ideal candidate will have a degree in Business or a related field, strong organisational skills, and a willingness to travel as needed. This role involves monitoring franchise performance, providing training, and collaborating across teams to ensure smooth operations.

Qualifications

• Strong business sense with excellent interpersonal, planning, and organisational skills.
• Enjoys working in a collaborative team environment and handling diverse tasks.
• Willingness to travel overseas as needed.
• Ideally has 2 years of experience in franchise markets, especially in F&B.
• Clear and effective communicator, both written and verbal.

Responsibilities

• Monitor franchise market performance and identify growth opportunities.
• Build strong relationships with franchisees through supportive communication.
• Support new store launches with training and guidance.
• Manage and update training tools and franchisee resources.
• Collaborate with Finance for timely billing and collections.

Skills

Interpersonal skills

Organisational skills

Business acumen

Effective communication

Flexibility

Education

Degree or diploma in Business, Administration, Management, or a related field

Tools

Microsoft Office

Google Forms

Video filming and editing software

Job description

Business Development (Franchise) Executive/ Senior Executive

Monitor franchise market performance and spot opportunities for growth and improvement.

Build strong relationships with franchisees through regular, supportive communication.

Support new store launches with training plans, store visits, and ongoing guidance.

Keep franchisees up to date on new products, SOPs, and rollouts—making transitions smooth and clear.

Manage and update training tools, marketing materials, and franchisee resources.

Help develop and deliver effective training programs and support trainers with feedback.

Review and share key reports (sales, audits, projections) to guide decision‑making.

Collaborate with Finance to ensure timely billing and collections.

Maintain accurate franchisee records and assist with data updates.

Pitch in on special projects and team initiatives as needed.

Job Requirements

• Degree or diploma in Business, Administration, Management, or a related field.
• Strong business sense with excellent interpersonal, planning, and organisational skills.
• Enjoys working in a collaborative team environment, handling diverse tasks and meeting tight deadlines with focus and efficiency.
• Willingness to travel overseas as needed.
• Ideally has 2 years of experience in franchise markets, especially in F&B.
• Proficient in Microsoft Office and Google Forms.
• Clear and effective communicator, both written and verbal.
• Flexible and able to adapt to changing priorities and deadlines.
• Availability for occasional weekend support for special projects or priorities.
• Experience in video filming and editing software is advantageous.