Business development Executive

HWA INTERNATIONAL SCHOOL PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A prominent international school in Singapore is seeking an Admissions Officer to handle inquiries and manage the admissions process. The ideal candidate will have 2-3 years of experience in admissions or customer service, a relevant degree, and strong organizational and communication skills. Join us in ensuring that prospective parents receive accurate and timely information about our school.

Qualifications

• 2-3 years of Admissions Officer experience is preferred.
• Team player with a positive, cheerful, helpful work attitude.
• Capable of independent and committed effort.

Responsibilities

• Respond to all enquiries providing advice to prospective parents.
• Gather data on all enquirers and input into the admissions database.
• Maintain contact with enquirers inviting them to relevant school events.
• Ensure all admissions paperwork is up to date.
• Arrange meetings with prospective parents if required.

Skills

Customer service experience

Organizational skills

Interpersonal skills

Communication skills

Education

Bachelor’s degree or diploma in a relevant field

Tools

Microsoft Office

Job description

• Respond to all enquiries (email, telephone and walk in) providing advice when necessary to prospective parents, ensuring that the school provides all applicants with the relevant and accurate information
• Gather data on all enquirers and input into the admissions database
• Maintain contact with enquirers inviting them to relevant school events
• Ensure all admissions paperwork, for example, registration forms, standard email, are up to date
• Arrange meeting with the Admissions Manager or Director of Business Development for prospective parents-if required
• Process allocation forms as quickly as possible – included inputting details onto the application database, creation of a prospective pupil file
• Follow up with all the applications and ensuring full documentations are received and fees are paid
• Request references from the pupil’s current school, if required
• Keep prospective pupil files up-to-date
• Arrange and leading on-site visits for prospective students/parents/agents
• Meet with prospective parents/students/agents to articulate on the School’s admissions philosophy, capacity, admission priorities and admission timeline, mission statement etc
• Ensure that all policies relating to admissions are clearly articulated and followed, working with the Admission Manager/Director of Business Development to update these, as required
• Confirm student placements, referring relevant issues to the Admissions Manager
• Liaise with the Finance Office on al matters pertaining to fee payments for newly enrolled families

Requirements:

• 2-3 years of Admissions Officer experience is preferred, Alternatively significant experience in a Front of House / Customer Service position
• Bachelor’s degree or diploma in a relevant field
• Team player with positive, cheerful, helpful work attitude and initiative
• Capable of independent and committed effort, with good organisation & interpersonal skills
• Proficiency with Microsoft Office is a must
• Possess good written and spoken communication skills