This role supports the billing team in managing day-to-day invoicing and payment operations, ensuring accuracy, compliance, and timely processing while working closely with internal teams and clients.
Key Responsibilities
Invoicing and Billing
- Generate and send accurate invoices to customers or clients.
- Ensure that billing is done according to the company’s policies, client agreements, and payment terms.
- Review client accounts and billing histories to ensure accuracy and completeness.
- Correct billing errors and discrepancies promptly.
Data Entry and Record Keeping
- Input billing data into the company’s accounting or billing system.
- Maintain detailed records of transactions, invoices, and payment histories.
- Ensure that client and payment information is up to date in the system.
Payment Processing
- Track and monitor client payments, ensuring timely collection.
- Follow up on overdue payments by contacting clients via phone, email, or letter.
- Apply payments to the correct accounts and resolve any payment issues.
Customer Service
- Address and resolve client billing inquiries and disputes.
- Provide support to clients regarding billing and payment concerns.
- Assist clients with setting up payment plans or resolving issues related to their invoices.
Reporting
- Prepare and generate regular reports on billing and payment statuses for management.
- Assist in reconciling accounts receivable balances.
- Maintain accurate records to assist in the preparation of financial reports.
Compliance and Auditing
- Ensure that billing practices comply with financial regulations, company policies, and industry standards.
- Assist in audits by providing necessary documentation and supporting information.
Job Requirements
- Diploma in Accounting, Finance, Business Administration, or related field
- 2-3 years of experience in billing, invoicing, or accounts receivable preferred
- Basic knowledge of accounting systems or ERP software (e.g., SAP, QuickBooks, Oracle)
- Proficient in Microsoft Excel and comfortable handling data entry and reports
- Strong attention to detail with the ability to spot and resolve billing discrepancies
- Basic understanding of financial compliance and audit support is a plus
Other Details
- Location: 40 Alps Avenue, Singapore 498781
- Working Hours: Monday–Friday: 9:00am – 6:30pm
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