Bilingual Spa Receptionist — Guest Experience

TTE Elephant; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premium head spa brand in Singapore is seeking a skilled Receptionist to join its Headspa outlet. The role involves greeting customers, handling inquiries, and providing exceptional service while maintaining an organized reception area. Candidates should have prior customer service experience, excellent communication skills in English and Chinese, and strong organizational abilities. Join a supportive team environment with competitive remuneration and opportunities for development.

Benefits

Attractive salary

Ongoing training and development opportunities

Friendly and collaborative team environment

Qualifications

• Previous experience as a Receptionist or in a customer service role in beauty or hospitality.
• Excellent communication and interpersonal skills in English and Chinese.
• Strong organizational abilities and attention to detail.

Responsibilities

• Greet and welcome customers in a friendly manner.
• Handle customer inquiries and bookings.
• Maintain understanding of outlet services, packages, and pricing.
• Ensure a clean and organized reception area.
• Assist with inventory management.
• Provide general administrative support to the salon team.
• Maintain client records in the management system.

Skills

Customer service skills

Communication in English

Communication in Chinese

Organizational skills

Interpersonal skills

Job description

A premium head spa brand in Singapore is seeking a skilled Receptionist to join its Headspa outlet. The role involves greeting customers, handling inquiries, and providing exceptional service while maintaining an organized reception area. Candidates should have prior customer service experience, excellent communication skills in English and Chinese, and strong organizational abilities. Join a supportive team environment with competitive remuneration and opportunities for development.