Bellman & Concierge

PARKROYAL PICKERING HOTEL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premier hotel in Singapore is seeking a dedicated Bellman & Concierge to provide exceptional service and enhance guest experiences. Responsibilities include greeting guests, handling luggage, offering local information, and ensuring a clean, welcoming lobby environment. The ideal candidate should possess excellent interpersonal skills, a commitment to safety, and the ability to handle VIP arrangements. This role promises an engaging work atmosphere within the hospitality industry.

Responsibilities

• Greet guests warmly upon arrival and departure.
• Assist with luggage handling and room escorting.
• Provide information on hotel amenities and local attractions.
• Handle loyalty programme enrolments and VIP arrangements.
• Coordinate guest arrivals, departures, and room moves.
• Arrange transportation services (taxis, airport transfers, etc.).
• Ensure the lobby and driveway are clean and welcoming.
• Communicate guest requests across departments effectively.
• Uphold safety and security standards.

Skills

Front Office

Interpersonal Skills

Quality Assurance

Physically Fit

VIP

Transportation

Job description

We are seeking a passionate and service-oriented individual to join us as a Bellman & Concierge. This dual-role is essential in delivering seamless and memorable guest experiences.

Key Responsibilities:

• Greet guests warmly upon arrival and departure
• Assist with luggage handling and room escorting
• Provide information on hotel amenities and local attractions
• Handle loyalty programme enrolments and VIP arrangements
• Coordinate guest arrivals, departures, and room moves
• Ensure the lobby and driveway are clean, welcoming, and well-managed
• Uphold safety and security standards, including proper handling of guest belongings
• Support teammates during peak periods and special events

Roles & Responsibilities

We are seeking a passionate and service-oriented individual to join us as a Bellman & Concierge. This dual-role is essential in delivering seamless and memorable guest experiences.

Key Responsibilities:

• Greet guests warmly upon arrival and departure
• Assist with luggage handling and room escorting
• Provide information on hotel amenities and local attractions
• Handle loyalty programme enrolments and VIP arrangements
• Coordinate guest arrivals, departures, and room moves
• Arrange transportation services (taxis, airport transfers, etc.)
• Ensure the lobby and driveway are clean, welcoming, and well-managed
• Communicate guest requests across departments effectively
• Uphold safety and security standards, including proper handling of guest belongings
• Support teammates during peak periods and special events

Tell employers what skills you have

Front Office
Newspapers
Restaurants
Quality Assurance
Interpersonal Skills
VIP
Property
Unloading
Physically Fit
Characters
Transportation
Excess
Disposition

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