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A beauty salon in Singapore is seeking a friendly Receptionist for its front-desk team. The role involves greeting customers, managing appointments, and providing professional service. Candidates should possess good communication skills in English and Mandarin and preferably have 1 year of experience in customer service. Working hours are flexible, and benefits include performance incentives and staff discounts. Join a supportive team and become the welcoming smile at our salon!
Location: Westgate Mall (Jurong East MRT)
We are looking for a friendly, well-spoken Receptionist to join our front-desk team and be the “first smile” our customers see.
Greet customers warmly and provide a professional, welcoming first impression
Handle walk-in enquiries, introduce salon services and basic promotions
Answer phone calls & WhatsApp messages, respond to enquiries in a timely manner
Assist customers with appointment booking, rescheduling and cancellations
Manage daily appointment schedule using salon system / booking apps
Coordinate therapist/beautician schedules to minimise waiting time and avoid clashes
Support check-in and check-out process for customers
Issue receipts, handle basic payment collection and package redemption
Maintain front desk cleanliness and a presentable reception area
Assist with simple daily closing reports (appointments, sales, payments summary)
Support basic admin tasks (forms, customer record updates, membership details)
Work closely with the salon manager and beauticians to ensure smooth operations
Preferably with 1 year of experience in reception / customer service / retail / beauty line (Fresh grads with the right attitude are welcome to apply)
Good communication skills in English and Mandarin (to liaise with English- and Chinese-speaking clients); other languages will be a bonus
Pleasant, well-groomed and customer-oriented
Comfortable with using WhatsApp, basic computer and booking systems
Able to work retail hours, including weekends and public holidays (off days will be scheduled on weekdays)
A positive team player, willing to learn about beauty services and help recommend suitable treatments to clients
2-5 days a week (including 1 weekend) (to be discussed)
Working location: Westgate, Jurong East MRT (Direct link)
Basic salary + performance incentives (based on service quality and salon performance)
Staff discounts on treatments and products
Friendly team environment with training provided
WhatsApp to +65 9858 0286 or apply directly through JobsBank
Only shortlisted candidates will be notified.