Bar Operations Lead: Guest Experience & Profitability

PULLMAN; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

A leading hotel chain in Singapore is seeking an experienced Assistant Bar Manager to oversee and enhance lounge operations. This role involves planning, administrative support, and ensuring exceptional guest experiences. The ideal candidate will have at least 5 years of experience in the industry and a GCE O Level qualification. Responsibilities include supervising team members, managing guest relations, and ensuring compliance with health and safety standards. An exciting opportunity to contribute to a dynamic hospitality environment.

Qualifications

• 5 years of work related experience in a similar role.
• Proven ability to build relationships with guests.
• Strong understanding of F&B sanitation and hygiene rules.

Responsibilities

• Assist in planning and organizing lounge operations.
• Supervise team members and manage departmental briefings.
• Handle guests' complaints and ensure guest satisfaction.

Skills

Team supervision

Guest relations

Complaint resolution

Administrative skills

Knowledge of F&B services

Education

GCE O Level

Job description

A leading hotel chain in Singapore is seeking an experienced Assistant Bar Manager to oversee and enhance lounge operations. This role involves planning, administrative support, and ensuring exceptional guest experiences. The ideal candidate will have at least 5 years of experience in the industry and a GCE O Level qualification. Responsibilities include supervising team members, managing guest relations, and ensuring compliance with health and safety standards. An exciting opportunity to contribute to a dynamic hospitality environment.