Banquet Executive / Assistant Banquet Manager (GCW)

Grand Copthorne Waterfront Hotel Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent hotel in Singapore is seeking a Banquet Executive to assist the Director of Banquet in operational service and administrative tasks. Responsibilities include monitoring operations, ensuring quality standards, and organizing banquet documents. The ideal candidate will have 1-3 years of experience in Banquet Operations and proficiency in Microsoft Office. Experience with food and beverage safety protocols is essential. This role is crucial for maintaining high service standards and guest satisfaction.

Qualifications

• 1-3 years of experience in Banquet Operations.
• Working proficiency in Microsoft Office.
• WSQ Follow Food & Beverage Safety and Hygiene Policies.

Responsibilities

• Monitor banquet stocks and inventory to ensure good condition.
• Transmit orders or decisions from Banquet Manager to team members.
• Organize and file all banquet documents for quick access.
• Ensure service delivery standards are met through SOP audits.
• Provide relevant correspondence to guest queries.

Skills

Banquet Operations experience

Microsoft Office proficiency

Food & Beverage Safety knowledge

Job description

The Banquet Executive works closely with the Director of Banquet to perform office administrative functions and operation service task for the all Banquet Department and ensures that all SOP standards are met.

Key responsibilities

• To monitor restaurants and banquet operations stocks and/or inventory such as menus, tent cards etc. and ensure they are in good condition for Banquet operations team and guests to use.

• Transmits any orders or decisions taken by the Banquet Manager promptly to team members as per instructions such as executing all in-house and third party outlets’ promotions or corporate initiatives.

• Organizes and files all Banquet documents so that they are readily available on request for answering queries or preparing reports.

• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up

• Take care of Banquet services and provide relevant correspondence to guest queries

• Be familiar with Banquet Operation functionality and other related task

• Participate and assist Banquet Manager in all meetings relevant to the department

• To comply with all company and local laws for all Banquet services including restaurants and catering licensing maintenance, renewals.

• To monitor and take corrective action to reduce waste, misuse and breakage

• Work with procurement for Restaurants and Banquet Operations on all operations related item

• To provide administrative support to all Banquet outlets such as but not limited to preparation of banquet items and etc.

• Process all correspondences, minutes of the meeting, reports, memos, action plan, weekly planner, menu, F&B Forecast, gift voucher, and other documents relevant.

• Organizes and files all Banquet documents so that they are readily available on request for answering queries or preparing reports.

• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up

• Be familiar with Banquet Operation functionality and Special Task

• Performs related duties and special projects as assigned by Director of Banquet

• To comply with all company and local laws for all Banquet services including restaurants and catering licensing maintenance, renewals.

• To monitor and take corrective action to reduce waste, misuse, and breakage items

• Work with procurement for Restaurants and Banquet Operations be it wedding favors, gifts, tent cards, etc and ensure it is within budget through the MPS system

• In-charge of hotel and banquet events’ flower arrangement and decoration according to Banquet Operations’ instructions

• And other duties as assigned by the Restaurant Manager/F&B Manager/F&B Management Team to assist on other outlets duty

Ideal requirements

• 1-3 years of experience in Banquet Operations

• Working proficiency in Microsoft Office

• WSQ Follow Food & Beverage Safety and Hygiene Policies or other existing and/or new Workforce Skills Qualifications (WSQ)