Bank Officer (Sales, Telesales)

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local recruitment agency is seeking a Telemarketer to promote unsecured facilities to existing customers. Responsibilities include meeting sales targets, managing customer service delivery, and ensuring compliance with regulatory requirements. The ideal candidate should have strong communication skills and the ability to follow up promptly with customers. This role is located in Changi Biz Park, offering a contract of 6 months with a salary of up to $2500 plus attractive commissions.

Qualifications

• Ability to meet productivity targets and sales goals.
• Good understanding of customer needs and service delivery standards.
• Strong communication skills for effective customer interaction.

Responsibilities

• Manage customer service delivery and ensure clear information is provided.
• Adhere to compliance and regulatory requirements in sales activities.
• Follow up with customers in a timely manner.

Job description

Overview

Contract: 6 Months (Subjected to changes)

Location: Changi Biz Park

Salary up to $2500 + Attractive Comms

Role: To Promote Unsecured Facilities to our existing customer base via Telemarketing Services.

Key Accountabilities

• To meet all set productivity targets required by the business including call productivity targets
• To meet all set sales targets of required accounts / volume by the Distribution channel
• To maintain a good understanding of both customers and business needs by following up on customer request, feedback and establishing good working relationship with team members
• To ensure prompt follow up with customers when required by call of duty

Responsibilities

1. Customer Service Management

   • Ensure standard of service delivery is met, ensure all information provided to customer are clear and concise.
   • Ensure customer knows exact product features / benefits before he applies for the product.

2. Control and Compliance Management

   • Ensure adherence of all established rules of engagement before, during and after sales duties.
   • Achieve all internal and external regulatory requirements necessary to obtain an acceptable rating as defined by the Bank.

Note: This job description acts as a guideline and the job duties may include tasks that are not outlined above.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

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