Back Office Admin

Paris Baguette Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A security surveillance company in Singapore is seeking candidates for a role focusing on verifying public behaviour infringements from CCTV footage. No prior experience is required, and training will be provided. Key responsibilities include validating infringements, attending to enquiries, and coordinating technical support. Candidates should possess basic computer skills and be able to communicate effectively with customers.

Qualifications

• No experience required for this role.
• Able to converse well with customers on enquiries.

Responsibilities

• Scan and verify any Public Behaviour infringements from CCTV monitors.
• Validate all incoming Public Behaviour infringements and submit to BOS Team Lead.
• Attend to enquiries regarding verification of Public Behaviour infringements.
• Report faulty cameras or breakdowns.
• Coordinate with Technical Support team on camera repairs.
• Resolve all in scope enquiries and take appropriate escalation actions.
• Prepare violation report extracted from application.

Skills

Knowledge of Public Behaviour violation rules

Basic computer skills

Able to converse well with customers

Education

Minimum ‘O’ Level or equivalent

Job description

Requirements for this role

• Looking for candidates available to work
  • Mon morning
  • Mon afternoon
  • Tue morning
  • Tue afternoon
  • Wed morning
  • Wed afternoon
  • Thu morning
  • Thu afternoon
  • Fri morning
  • Fri afternoon
• No experience required for this role
li>Expected salary: $1,800 per month

Role Profile

The purpose of the role is to verify and consolidate public behaviour (eg Smoking, urinating, Spitting, Defecating ) infringements from CCTV footage for customers.

Key Responsibilities

• Scan, note down and verify any Public Behaviour infringements from the CCTV monitors
• Validate all incoming Public Behaviour infringements and submit to BOS Team Lead.
• Attend to enquiries regarding verification of Public Behaviour infringements and other related services
• Report faulty cameras or breakdowns
• Coordinate with Technical Support team on camera repairs and adjustments
• Resolve all in scope enquiries and take appropriate escalation actions when required
• Other duties as assigned
• Comply with the company’s Safe work procedures at all times
• Prepare violation report extracted from application

Competence (Knowledge, Skills and Abilities)

• Knowledge of Public Behaviour violation rules
• Basic computer skills

Requirements

• Able to converse well with customers on enquiries

Education & Experience

• Minimum ‘O’ Level or equivalent
• Preferably with experience working with CCTV systems. Otherwise, training will be provided.

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.