AVP/VP Delivery Model Lead

Mizuho Bank, Ltd; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading financial service provider in Singapore seeks a Delivery Model Lead to support the establishment of a new delivery site in India. Responsibilities include operationalizing the delivery model, managing cross-functional activities, and ensuring infrastructure readiness. The ideal candidate will have 8-10 years of experience in technology delivery within banking or financial services, strong program management skills, and excellent stakeholder management capabilities. This role offers the chance to shape the future of operations across APAC.

Qualifications

• 8 - 10 years of experience in technology delivery or transformation within banking or financial services.
• Experience in setting up offshore delivery models and outsourcing programs in banking.
• Strong program management skills and ability to manage complex initiatives.

Responsibilities

• Support establishment of a new delivery location in India.
• Coordinate cross-functional activities across various domains.
• Provide updates to senior stakeholders on project progress.

Skills

Technology delivery

Transformation

Stakeholder management

Program management

Communication

Education

Relevant degree in finance or business

Job description

Company Profile
MIZUHO BANK LTD IS THE BANKING SUBSIDIARY OF MIZUHO FINANCIAL GROUP OF JAPAN, ONE OF THE WORLD'S LARGEST FINANCIAL SERVICE PROVIDERS.

IN 1974, ONE OF MIZUHO'S LEGACY BANK COMMENCED ITS BRANCH OPERATION IN SINGAPORE AND FOR OVER 40 YEARS, WE HAVE A PRESENCE IN SINGAPORE. MIZUHO BANK SINGAPORE BRANCH HOLDS A FULL BANK LICENSE AND PROVIDES BANKING SERVICES TO MORE THAN 2,000 JAPANESE AND NON-JAPANESE CUSTOMERS, OPERATING WITH STAFF STRENGTH OF MORE THAN 700 IN SINGAPORE. ITS PRINCIPAL BUSINESS ENCOMPASSES CORPORATE FINANCE, TRADE FINANCE, CASH MANAGEMENT, FUNDS TRANSFERS, PROJECT FINANCE AND TREASURY. IT ALSO COLLABORATES WITH ITS AFFILIATE COMPANY, MIZUHO SECURITIES, TO PROVIDE INVESTMENT BANKING SOLUTIONS TO ITS CUSTOMERS.

SINGAPORE BRANCH ALSO SERVES AS A REGIONAL OFFICE FOR BANK'S APAC OPERATIONS WHERE THIS ROLE WILL BE BASED.

Job Responsibilities

The Delivery Model Lead plays a key role in supporting the end-to-end establishment of a new delivery location in India. This role involves operationalizing the target delivery model by coordinating cross-functional activities across location strategy, governance, resourcing, infrastructure readiness, and compliance. The lead will coordinate with cross-functional stakeholders including IT, HR, Finance, Risk, Legal, and external partners to ensure the delivery site is set up effectively to support long-term business objectives.

• Delivery Model Implementation & Planning

• Support the implementation of the target delivery model for the Mizuho APCF's India operations
• Detail out the delivery model to clearly outline the roles, reporting lines
• Develop and maintain a phased execution roadmap with clear timelines and milestones
• Track progress against the implementation roadmap, proactively identifying risks or issues, and developing mitigation plans to resolve them

• Stakeholder Management & Governance

• Provide regular updates to senior stakeholders and governance committees through reports or dashboards on the progress of the setup of the delivery centre in India
• Drive coordination across APAC stakeholders based in Singapore and India to speed up the set up and ensure smooth operationalization of the delivery centre

• Infrastructure Set-up

• Oversee readiness and setup of physical infrastructure (e.g. office space, IT hardware, end-user devices, connectivity, security access)
• Ensure all enterprise systems (e.g. email, VPN, collaboration tools etc.) are configured for the new site

• Hiring & Onboarding Enablement

• Liaise with APCF domain heads to support the ramp-up of resources in India, planning the demand and working with local HR teams on talent sourcing to ensure resources are ramped up in line with the planned timelines
• Ensure that onboarding processes and procedures are defined and operationalised
• Monitor adherence to headcount and budget plans to ensure minimal deviation

• Vendor Engagement

• Work with the identified delivery partners to operationalise the Build Operate Transfer construct for the off shore delivery centre

Job Requirements

• 8 - 10 years of experience in technology delivery, transformation, or operating model design, ideally within banking or financial services.
• Proven demonstrable experience in setting up and operationalizing offshore delivery model setup, outsourcing / offshoring programs within the banking or financial services industry
• Strong program management skills with ability to handle complex, multi-stakeholder initiatives across geographies and functions.
• Excellent communication and stakeholder management skills, with the ability to influence senior executives and drive consensus.
• Familiarity with vendor engagement models and experience managing external service providers is an advantage.
• Strong understanding of the operational, technical, risk and regulatory (industry wide as well as local) requirements in launching new delivery sites in India
• Demonstrated ability to work with geographically distributed and cross-functional teams including IT, Legal, Risk, Finance etc.
• Experience in setting up an off shore delivery model for Asian companies in India will be preferred