AVP, SNOC Infrastructure Monitoring Engineer, Group Infrastructure and Cloud, Group Technology

300005 Chief Executive's Office_00002555; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading bank in Singapore is seeking an AVP, SNOC Infrastructure Monitoring Engineer to provide strategic direction for application and infrastructure monitoring. The successful candidate will have at least 5 years of IT experience in banking, strong scripting skills in Shell, Python, and Perl, and familiarity with monitoring tools like IBM ITM Tivoli and Zabbix. This full-time role involves managing a team, refining monitoring strategies, and ensuring communication across various IT functions in a dynamic environment.

Benefits

Competitive salary

Benefits package

Dynamic work environment

Qualifications

• 5+ years of IT experience in a bank with knowledge of monitoring systems.
• 3+ years of scripting and web development experience.
• Ability to work independently with excellent communication.

Responsibilities

• Standardize SNOC monitoring strategies and resource usage.
• Identify improvement opportunities in SNOC communications.
• Manage SNOC monitoring metrics and reports.

Skills

Excellent communication skills

Organizational skills

Scripting

Team player

Problem-solving skills

Commitment to learning

Education

Degree in Computer Science

Tools

IBM ITM Tivoli

Netcool

Zabbix

Elastic Search

Shell

Python

Perl

AJAX

HTML

JS Framework

OPENSIFT

DOCKER

KUBERNETES

Job description

Job ID: WD71788

Position: AVP, SNOC Infrastructure Monitoring Engineer – Group Infrastructure and Cloud, Group Technology

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Providing strategic directions for standardizing of Secure Network Operations Centre (SNOC) monitoring and efficient use of resources for pro‑active application/infrastructure monitoring.
• Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
• Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.
• Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
• Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
• Acting as an escalation focal point for all improvement activities involving SNOC.
• Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
• Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
• Ability to work closely with various line of business technologies from junior to management level.
• Change governance on all the monitoring changes for production implementation.
• Perform on call duty on rotation basis.

Requirements

• Excellent communication and organizational skills and able to work with little or no supervision.
• Minimum Degree holder in Computer Science.
• Minimum 5 years IT experience in a bank. In‑depth knowledge of application or infrastructure monitoring systems in multi‑platforms environment will be an added advantage.
• Minimum 3 years’ experience in Scripting and web development.
• Experience in Shell, python and Perl scripts is must.
• Experience in Automation and web reports using AJAX, HTML and JS Framework.
• Experience with various monitoring tools like IBM ITM Tivoli, Netcool, Zabbix and Elastic Search, etc.
• Excellent organizational and prioritization skills.
• Excellent team player and strong interpersonal skills.
• Excellent written and verbal communications skills.
• Proactive and able to work under pressure.
• Strong problem‑solving skills and positive attitude.
• Eager to learn and hands‑on new technology.
• Passionate on‑coding and developing automation to support team on need basis.
• Added advantage on new technology stack to support infrastructure in OPENSIFT, DOCKER & KUBERNETES.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Posting Date: Jan 16, 2025. Schedule: Regular. Employee Status: Full‑time.