AVP/Senior Associate, Reconciliation Operations (Deposits & Unsecured Lending), Consumer Bankin[...]

300005 Chief Executive's Office_00002555; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading banking institution in Singapore is seeking an AVP/Senior Associate to oversee reconciliation operations within its Consumer Banking Group. The successful candidate will manage deposits and unsecured loans, enhance operational processes, and collaborate with various teams to drive innovation. A degree in Accounting and 3-5 years of relevant experience are required, along with strong analytical skills and proficiency in MS Office tools. This role offers a dynamic environment that supports professional development.

Benefits

Competitive salary

Benefits package

Professional development opportunities

Qualifications

• Minimum 3-5 years experience in banking or financial services.
• Proven track record in implementing process improvement projects.
• Strong knowledge in accounting principles relevant to reconciliation.

Responsibilities

• Perform reconciliation for deposits and unsecured loans.
• Identify operational risks and implement mitigation measures.
• Drive innovation in reconciliation processes.

Skills

Reconciliation processes

Analytical skills

Interpersonal skills

Communication skills

Education

Degree in Accounting or related field

Tools

MS Office (Word, Excel, PowerPoint)

GLAO

PSGL

Job description

Job Description - AVP/Senior Associate, Reconciliation Operations (Deposits & Unsecured Lending), Consumer Banking Group Operations, Technology & Operations (WD71569)

Job Description

AVP/Senior Associate, Reconciliation Operations (Deposits & Unsecured Lending), Consumer Banking Group Operations, Technology & Operations - ( WD71569 )

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform deposits, cards and unsecured loans reconciliation, including investigation of breaks, managing General Ledger (GLAO) certification process, ensuring timely tracking of GL outages and resolutions with prompt escalation & reporting of Key Risk Indicators (KRI) to Management
• Identify operational risks and implement measures to address/mitigate the risk
• Challenge status quo and execute changes in an effective manner, engaging team on process improvement and providing ideas/initiatives in digitization and automation
• Drive innovation, re-engineer reconciliation and investigation processes to achieve process standardization and improvement in controls.
• Collaborate widely to establish & maintain effective relationship and work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution
• Leverage on internal and external data and use analytics techniques to provide data-driven insights, re-engineer and eliminate existing process frictionsin realizing Design-For-No-Ops strategy.
• Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights
• Provide User Requirements & perform User Acceptance Test/Live Verification and ensure all initiatives/production fixes are addressed with smooth operations.
• Support Area Manager and lead project/initiatives, engage team on process improvements
• Ensure timely updates of SOPs/process maps & prompt communication to team

Requirements

• Degree in Accounting, Banking or related field.
• Minimum 3-5 years in banking or financial services with strong background in reconciliation and settlement process.
• Proven track record in implementing process improvement projects and driving operational excellence
• Proven experience in business systems and processes especially in areas of Consumer Debit/Credit cards, Current/Saving accounts and/or Reconciliation & Settlement
• Excellent communication and interpersonal skills with the ability to collaborate effectively across departments, stakeholders, senior management and internal staff.
• Strong knowledge in MS Office tools such as Words, Excel, PowerPoint and ability to demonstrate good understanding in Accounting principles and applications such as GLAO, PSGL and tools used in reconciliation operations.
• Ability to collect and analyse data and draw insights and make recommendations.
• Analytical mindset with the ability to analyze data and identify process improvement opportunities
• Must be of sufficient maturity, confidence and experience to be able to independently engage Tech Support & stakeholders on project related matters as well as to escape and articulate issues and proposed resolutions.
• Meticulous with strong analytical skills and pro-active in solving problems.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.