Automotive Service Experience Specialist

FORTE EMPLOYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment firm in Singapore is looking for a Customer Support Representative in the automotive sector. The role requires at least 2 years of experience in customer service and strong communication skills. Responsibilities include handling customer inquiries, optimizing service center capacity, and providing professional advice. If you meet the qualifications, please send your CV to the provided email.

Qualifications

• Minimum O level with at least 2 years of experience in the customer service/automotive industry.
• Strong customer service and communication skills.

Responsibilities

• Serve as the first point of telephone contact for customer support.
• Screen technical calls and assign them to the correct Customer Service Advisor.
• Optimize workshop capacity by efficiently assigning vehicles to service centers.
• Offer general advice to customers in a timely and professional manner.

Skills

Customer service skills

Communication skills

Education

Minimum O level

Job description

A recruitment firm in Singapore is looking for a Customer Support Representative in the automotive sector. The role requires at least 2 years of experience in customer service and strong communication skills. Responsibilities include handling customer inquiries, optimizing service center capacity, and providing professional advice. If you meet the qualifications, please send your CV to the provided email.