Asst Key Account Manager

Hatch Asia; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading industrial distributor in Singapore is seeking a professional to drive revenue and margin growth through effective key account management. The ideal candidate should have a Bachelor's degree in Business Administration or Supply Chain Management, along with a proven track record in customer service and strategic thinking. This role involves overseeing customer service agreements, analyzing data for improvements, and ensuring compliance with internal policies.

Qualifications

• Proven track record in key account management and supply chain consultation.
• Ability to manage ambiguity and deliver exceptional customer service.
• Strong influencing skills for cross-team partnerships.

Responsibilities

• Drive revenue and margin growth in customer accounts.
• Develop key account management plans for financial performance.
• Oversee customer service agreements to meet KPIs.
• Analyze data and identify improvement opportunities.
• Secure new opportunities in existing accounts.
• Ensure compliance with sales policies.

Skills

Key account management

Strategic thinking

Customer service

Communication

Problem-solving

Project management

Education

Bachelor's degree in Business Administration or Supply Chain Management

Job description

Overview

Our Vision is to be the preferred talent partner in Asia to accurately identify and integrate high potential talents for our clients and accomplish our candidates' career success.

Our client is a leading industrial distributor and supply chain solutions provider specializing in maintenance, repair, and operations (MRO) products and services across Asia. With operations in markets such as Singapore, Malaysia, Thailand, and China, the company combines regional scale with strong local expertise to deliver integrated solutions including vendor-managed inventory, digital procurement, safety audits, and on-site services.

Responsibilities

• Drive revenue and margin growth within customer accounts by meeting and exceeding business measures, including EBIT and working capital.
• Develop and implement Key Account Management Plans that improve both short-term and long-term financial performance.
• Oversee and monitor customer service agreements to ensure all contractual KPIs (such as cost savings obligations) are achieved or exceeded.
• Manage smooth daily operations, including updated pricing structures for assigned customer accounts.
• Monitor programs, analyze data and trends, and conduct regular performance and business reviews to identify improvement opportunities.
• Identify and secure new opportunities within existing customer accounts.
• Partner with internal teams to deliver exceptional customer service and uphold the organizations brand reputation.
• Ensure compliance with internal sales policies and procedures.

What It Takes

• Bachelor5s degree in Business Administration, Supply Chain Management, or a related discipline.
• Proven track record in key account management, delivering exceptional supply chain consultation and customer service.
• Strong strategic thinking skills with the ability to communicate effectively across all levels of management.
• Demonstrated ability to manage ambiguity and solve complex problems.
• Strong influencing skills with the ability to foster effective cross-team partnerships.
• Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.

Interested candidates, please click the "Apply To Position" Button. All information will be kept in the strictest confidentiality. Employment Agency No: 11C5794