Associate Executive, Health Information Management Services (Medical Report Unit-Contract)

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading medical institution in Singapore is seeking an Associate Executive for Health Information Management Services. The role involves providing operational support for medical report requests and responding to public enquiries professionally. Candidates should have strong customer service skills and proficiency in MS Office. The position requires excellent communication and organisational skills. This is a contract role.

Qualifications

• Diploma level with two years' working experience.
• Higher NITEC / GCE N / O / A level with eight years' working experience.
• Proficient in MS Office applications.

Responsibilities

• Provide operational and administrative support in processing medical report requests.
• Respond to public enquiries and feedback professionally.
• Coordinate with Clinical Department Administration and doctors for accurate report provision.

Skills

Customer service orientation

Excellent communication skills

Strong organisational skills

Ability to manage complaints

Education

Diploma or Higher NITEC / GCE N / O / A level

Tools

MS Office applications (Word / Excel)

Job description

Associate Executive, Health Information Management Services (Medical Report Unit-Contract)

Job Category: Administration

Posting Date: 12 Sept 2025

Deployed in the Medical Report Unit, you will provide prompt operational and administrative support in processing medical report requests. You are expected to respond to public enquiries and feedback professionally regarding medical report applications. You will need to demonstrate excellent customer service skills and strong ability to manage complaints. Your role also includes coordination with Clinical Department Administration and doctors to ensure medical reports are provided accurately and in a timely manner.

Requirements:

• Diploma level with two years' working experience or Higher NITEC / GCE N / O / A level with eight years' working experience
• Proficiency in MS Office applications (Word / Excel)
• Excellent interpersonal and communication skills, including email writing
• Strong organisational and coordination skills
• Good customer service orientation with ability to handle complaints
• Ability to work in a fast-paced environment