Associate Executive, Health Information Management Services (Medical Report Unit-Contract)

Singapore General Hospital; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a professional for the Medical Report Unit. The ideal candidate will provide operational support, respond to public inquiries, and coordinate medical report processing with clinical departments. Required qualifications include a Diploma and experience in a fast-paced environment. Proficiency in MS Office is essential.

Responsibilities

• Provide operational and administrative support in processing medical report requests.
• Respond to public enquiries and feedback regarding medical report applications.
• Coordinate with Clinical Department Administration and doctors for accurate and timely medical reports.

Skills

Excellent customer service skills

Strong ability to manage complaints

Excellent interpersonal and communication skills

Strong organisational and coordination skills

Ability to work in a fast-paced environment

Education

Diploma level with two years' working experience

Higher NITEC / GCE N / O / A level with eight years' working experience

Tools

MS Office (Word / Excel)

Job description

Deployed in the Medical Report Unit, you will provide prompt operational and administrative support in processing medical report requests. You are expected to respond to public enquiries and feedback professionally regarding medical report applications. You will need to demonstrate excellent customer service skills and strong ability to manage complaints. Your role also includes coordination with Clinical Department Administration and doctors to ensure medical reports are provided accurately and in a timely manner.

Requirements

• Diploma level with two years' working experience or Higher NITEC / GCE N / O / A level with eight years' working experience
• Proficiency in MS Office applications (Word / Excel)
• Excellent interpersonal and communication skills, including email writing
• Strong organisational and coordination skills
• Good customer service orientation with ability to handle complaints
• Ability to work in a fast-paced environment