Associate/AVP, Platform Engineer (Enterprise Service Management), Technology Group

GIC Private Limited; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A leading sovereign wealth fund in Singapore is seeking a dynamic Platform Engineer to support and enhance their Enterprise Service Management platform. The successful candidate will have 5 to 8 years of relevant experience in software development, with a strong focus on ITSM platforms. This role offers the opportunity to work in a collaborative environment that values innovative solutions and professional growth.

Benefits

Flexible work arrangements

Professional growth opportunities

Diverse work environment

Qualifications

• Minimum of 5 to 8 years experience in software development, system/platform engineering.
• Experience with enterprise application software development including analysis, design, implementation, and support.
• Familiarity with corporate services business domains such as HR, Finance, IT.

Responsibilities

• Develop and support the implementation of the ESM platform modules.
• Oversee the technical design, configuration, and customization of the ESM platform.
• Develop technical integrations using REST, SOAP, JSON APIs.

Skills

Software development

System/platform engineering

API development

Problem-solving skills

Stakeholder management

Education

Bachelor’s Degree in Information Technology, Computer Science, Engineering or related field

Tools

ServiceNow

Atlassian

BMC

JIRA

Job description

Overview

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations globally, we invest in more than 40 countries across asset classes and businesses. We Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group — We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions and provide insights on new and emerging technologies.

Business Partner & Solutions — You will help explore new and existing technology to support strategic and operational business needs across Public Markets, Private Markets, Total Portfolio Risk, Digital Enterprise Services, and Enterprise Solutions.

What impact can you make in this role? — You will be empowered to be at the top of your game by providing strategic partnership and innovative technology solutions that support GIC’s vision of being a tech-driven, global, long-term investment firm.

Role — Platform Engineer (Digital Enterprise Solutions)

As a Platform Engineer who supports and enhances our Enterprise Service Management (ESM) platform, you will be able to:

Responsibilities

• Develop and support the implementation of the ESM platform modules that meet business requirements while ensuring alignment with security, development, and coding best practices.
• Oversee the technical design, configuration and customization of the ESM platform and its modules including ITSM, HR, Workplace Management, Risk Management, IT Security Operations, etc.
• Develop technical integrations using REST, SOAP, JSON APIs to ensure seamless operation of the ESM platform.
• Develop custom scripts and code to extend the functionality of the ESM platform.
• Plan and manage technical tasks and schedules to ensure high quality and timely delivery throughout the implementation lifecycle.
• Develop and maintain technical documentation and standard operating procedures for the ESM platform.
• Stakeholder Management: Develop and maintain relationships with key stakeholders including program and project managers, business users, technical teams, and external partners; communicate complex technical concepts across technical and non-technical audiences; work closely with Delivery and Product Manager to implement product features aligned with business requirements.
• Project Management: Provide daily project status updates referenced to JIRA epics, stories, and backlogs; provide proactive backlog status updates during daily stand-ups and sprint reviews with technical details.

What makes you a successful candidate?

• Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum of 5 to 8 years of experience in software development, system/platform engineering, preferably with relevant technical certifications and a focus on ESM platform development (e.g., ServiceNow, Atlassian, or BMC) with capabilities such as ITSM, HR, Workplace Management, Governance, Risk & Compliance, IT Security Operations, etc.
• Extensive experience in enterprise application software development, including analysis, design, development, testing, implementation, documentation, and support; thorough understanding of delivery methodologies and tools (SDLC).
• Strong background in system engineering, coding, integration, and technical architecture.
• Experience with API development and integration using REST, SOAP, JSON APIs.
• Experience with project delivery methodologies and tools (e.g., Agile, Scrum, Jira).
• Excellent analytical and problem-solving skills; ability to work autonomously and prioritize tasks in a deadline-driven environment; excellent communication and interpersonal skills.
• Familiarity with corporate services business domains such as HR, Finance, IT, Governance, Risk, Compliance, Legal, Audit, Corporate Communications, IT Security Operations, Workplace Management and Business Continuity Management.
• ESM product certification (ServiceNow, Atlassian, or BMC) is advantageous; financial industry experience is a plus.

If you are a dynamic and experienced Platform Engineer with a passion to transform employee experience with an enterprise platform that keeps the organization informed, connected, productive, and efficient, we encourage you to apply for this opportunity. Join our team and contribute to the success of our Enterprise Service Management program.

Work at the Point of Impact

We aim to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams — be empowered to push boundaries, share your views, and be heard. We are guided by our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence.

Flexibility at GIC

Our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. We offer flexibility to work four days per week in the office with the option to work from home on other days, adjusting as needed.

We are an equal opportunity employer

GIC is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodations to participate in the application or interview process, perform essential job functions, and receive other benefits. If adjustments are needed due to a disability, please email [e-mail] at any point of the application or interview process.

Learn more about our Technology Group

Learn more at: https://gic.careers/group/technology-group/