Associate/Analyst, Quality Assurance (Testing) Specialist, IBG Operations (IBGO), Group COO

DBS; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading bank in Singapore is hiring an Associate/Analyst for Quality Assurance (Testing) Specialist within IBG Operations. The role involves managing operational processes, coordinating testing activities, and working closely with country operations teams. Ideal candidates will have over 2 years of project management experience, strong analytical skills, and be proficient in using tools like Microsoft Project and Excel. A competitive salary and dynamic work environment are offered.

Benefits

Competitive salary

Benefits package

Dynamic work environment

Qualifications

• More than 2 years' project management experience required.
• Experience as a system end user in trade systems is advantageous.
• Must be independent and meticulous with strong analytical skills.

Responsibilities

• Coordinate testing with operations teams and prepare test plans.
• Analyze business requirements and prepare user stories.
• Conduct training sessions for end-users on operationalization.

Skills

Project management

Requirements gathering

Functional testing

Communication skills

Data analysis

Tools

Microsoft Project

Excel

Word

PowerPoint

Job description

Associate/Analyst, Quality Assurance (Testing) Specialist, IBG Operations (IBGO), Group COO (WD79956)

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Be a core member of the Regional IBG Ops projects for OAT Products, GenerativeAI and Ecosystems/Platforms partnership from inception, planning, information gathering and implementation
• Participate in project cadence meetings with business owners from GTS and IBG, country operations teams to understand business requirements and operational processes
• Analyse the business requirements and prepare user stories for operations processes digitization
• Work in partnership with country operations team, GTS, IBG RMs, and technology team on solutioning and operationalization
• Coordinate with country operations team and regional test teams for test plan preparation and functional testing to ensure user requirements are fulfilled
• Participate in UAT and managed multiple projects testing concurrently
• Prepare training material and conduct training sessions to country operations as part of the project operationalization activities
• Participate in the pre-implementation preparation and post-implementation support exercises including end-user live verification during roll‑out.
• Perform data analysis via data dashboard to track digital adoption, improvements, and to identify exceptions and opportunities for further improvements in OAT journeys and dial up Straight Through Processing (STP) rate

Requirements

• More than 2 years' and strong project management experience
• Have knowledge on Trade systems and experience as system end user will be advantageous
• Have proven experience in requirements gathering, functional testing and conducting training to end-user
• Expertise in analysing customer requirements and translating the same into user stories, test strategy and test cases
• Independent, meticulous worker with ability to slice and dice problem, structure his/her work, be creative and think out-of-the-box
• Possess strong written and verbal communications skills
• Demonstrates good work ethics and is able to adapt to changes and is able to deliver within tight timelines
• Highly detail oriented, organized and organizationally agile individual preferred
• Willingness to adapt to dynamic circumstances
• Expert with Word, Excel, Microsoft Project, PowerPoint and others project tools

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.