Assistant Restaurant Manager (up to $4,500 base | Italian Restaurant)

Tyson Jay; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant operation in Singapore is seeking a supervisory staff member to assist in front-of-house operations. Responsibilities include ensuring service quality, supervising staff, and handling guest complaints. Candidates should have at least 2 years of supervisory experience in F&B or hospitality, strong customer service skills, and the ability to work shifts, including weekends and public holidays. This role offers an opportunity to develop leadership capabilities in a busy environment.

Qualifications

• A minimum of 2 years of experience in a supervisory role in F&B or hospitality.
• Strong customer service and interpersonal skills are essential.
• Proactive team player with good communication and leadership qualities.

Responsibilities

• Assist in supervising and coordinating front-of-house operations.
• Ensure service quality, cleanliness, and compliance with hygiene standards.
• Support recruitment, onboarding, and training of new team members.
• Handle guest enquiries, feedback, and complaints promptly.

Skills

Customer service skills

Interpersonal skills

Communication skills

Leadership qualities

Education

Diploma or Certificate in Hospitality

Tools

POS systems

Job description

Responsibilities

• Assist in supervising and coordinating front-of-house operations.

• Ensure service quality, cleanliness, and compliance with hygiene standards.

• Support recruitment, onboarding, and training of new team members.

• Monitor staff attendance, scheduling, and performance.

• Handle guest enquiries, feedback, and complaints promptly.

• Oversee stock levels and liaise with suppliers for replenishment.

• Support reporting, cash handling, and administrative tasks.

• Take charge of operations in the absence of the Restaurant Manager.

Requirements

• Minimum 2 years of experience in a supervisory role within F&B or hospitality.

• Strong customer service and interpersonal skills.

• Proactive team player with good communication and leadership qualities.

• Familiar with POS systems and daily cash handling procedures.

• Diploma or Certificate in Hospitality or related field is an advantage.

• Willing to work shifts, weekends, and public holidays.