Assistant Restaurant Manager

PLU THAI RESTAURANT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant in Singapore is seeking a dedicated team member to assist in managing service operations. Responsibilities include greeting guests, coordinating seating arrangements, and ensuring timely response to guest requests. The ideal candidate will have a strong background in customer service and the experience to handle a fast-paced environment. Join our team to help create a welcoming atmosphere for our valued guests.

Qualifications

• Experience in the restaurant industry is preferred.
• Strong customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the restaurant manager in overseeing service.
• Greet and coordinate guest seating.
• Record and report guest complaints.

Job description

Job Description

• Assist the restaruant manager in overseeing of the service of the Restaurant.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the General Manager / Executive Chef about the particular guest's preferences.
• Ensure guests' requests are not delayed.
• Record and report all guests' complaints to the General Manager / Executive Chef immediately.
• Ensure team briefings are carried out before each service period.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Attend all team briefs as required.
• Perform miscellaneous job-related duties as assigned.