Assistant Restaurant Manager

SUNSET METT SING Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading hospitality firm in Singapore is seeking an Assistant Restaurant Manager to oversee service operations and manage staff training. The ideal candidate will have a Bachelor's degree in Hospitality and 3-4 years of relevant experience, along with excellent communication and management skills. This role ensures outstanding guest service and team performance within a vibrant restaurant environment.

Qualifications

• Minimum 3-4 years of experience in a similar position in the hospitality field.
• Professionalism and detail-oriented.
• Very good market knowledge.

Responsibilities

• Manage and oversee the service staff and provide training.
• Ensure restaurant areas are clean and well maintained at all times.
• Monitor and evaluate team member performance.

Skills

Excellent communication skills

Good interpersonal skills

Good computer skills

Excellent management skills

Problem-solving skills

Highly cooperative team spirit

Education

Bachelors degree in Hospitality

Job description

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

METT Singapore, a Heritage Icon in the heart of Fort Canning Park.

The hotel blends colonial charm with contemporary soul. Just minutes from Orchard Road, this lifestyle hotel features 84 rooms and suites, 2 pools, and exclusive venues for dining, wellness, and social connection. With every detail designed to inspire meaningful moments, METT Singapore is a destination where simplicity meets refined living.

The Assistant Restaurant Manager give support for leading and managing the service operations teams in all aspects and ensure service standards are followed and ensure the delivery of the brand experience to guests.

Your day-to-day responsibilities:

• Manage and oversee the service staff and provide training.
• Manage to ensure that restaurant set up at the corrective time before each service.
• Manage to ensure the restaurant areas are clean and well maintained at all times.
• Set, monitor and maintain standards of the brand ensuring correct procedures and systems are followed by everybody at all times.
• Provide a courteous, professional, efficient and flexible service at all times.
• Respond professionally to all guest requests, comments and concerns in a timely manner and report issues to the manager in charge.
• Monitor, coach and assign tasks to staff and offer support as required.
• Build and maintain a strong and collaborative working relationship with front of house team to ensure guest satisfaction.
• Ensure team is stocked with necessary supplies to perform duties.
• Daily inspect all equipment including chairs, tables, and other items required to maintain for guest service.
• Keep daily inventory and manage stock levels, ordering as required to ensure guest needs are met.
• Advise Engineering team of any upcoming events, maintenance requirements or damaged property.
• Attend Operations Meetings whenever possible to stay informed.
• Create and maintain a team which is highly adaptive and versatile.
• Work closely and communicate with all the other departments when required.
• Set, monitor and maintain standards of the brand ensuring correct procedures and systems are followed by everybody at all times
• Ensure prompt and courteous service to guests, and to ensure that all guest experiences are distinctively supreme.
• Monitor and evaluate team member performance.
• Manages direct reports and operational issues on a daily basis.
• Coach and counsel team members and use appropriate disciplinary steps when needed.
• Performs other duties pertinent to this job as assigned.

Qualification, Knowledge and Skills:

• Bachelors degree in Hospitality from a reputable university
• Minimum 3-4 years of experience in a similar position in the field of hospitality
• Excellent communication skills
• Good interpersonal skills
• Good computer skills
• Excellent management skills with sense of urgency and discipline
• Highly cooperative team spirit
• Problem-solving skills
• Very good market knowledge
• Professionalism and detail oriented