Assistant Operations Manager (Healthcare)

JOBSTUDIO PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading healthcare staffing agency is seeking a professional for a role focused on overseeing healthcare operations in Singapore. This position requires collaboration with clinical leaders and a passion for improving patient care. Responsibilities include managing daily operations, supporting patient-facing teams, and enhancing service delivery. Ideal candidates will have a relevant degree and experience in healthcare operations, with a strong ability to work independently and in teams. This role offers a chance to impact patient experience positively.

Qualifications

• Degree in any discipline is required.
• Experience in healthcare operations is preferred.
• Proficiency in MS Office is essential.

Responsibilities

• Oversee day-to-day operations of assigned service points.
• Partner with clinical leads for seamless service delivery.
• Drive service recovery efforts and resolve issues effectively.

Skills

Healthcare operations experience

MS Office proficiency

Independent and self-motivated

Strong teamwork skills

Solution-oriented mindset

Education

Degree in any discipline

Job description

Overview

The role involves supporting service excellence, process improvements, and strategic initiatives in alignment with institutional goals. The candidate will collaborate closely with clinical leaders, nursing, administrative staff, and external partners to deliver high-quality, patient-centric care and operational efficiency.

Job Responsibilities

• Oversee day-to-day operations of assigned service points
• Partner with clinical and nursing leads to ensure smooth service delivery and operational problem-solving.
• Support patient-facing teams including front counter staff to enhance service experience.
• Coordinate with stakeholders to ensure adequate resource and infrastructure planning.
• Drive service recovery efforts and resolve patient or service-related issues effectively.
• Lead or support hospital improvement projects, including infrastructure and IT-related initiatives.
• Review workflows, identify gaps, and implement solutions to improve operational KPIs.
• Collaborate in the planning and execution of campus redevelopment or service transformation efforts.

Job Requirements

• Degree in any discipline
• Candidate with relevant experience in healthcare operations will be greatly considered
• Proficient in MS Office (Word, Excel, PowerPoint)
• Independent, self-motivated, and a strong team player.
• Comfortable with ambiguity and change; solution-oriented mindset.
• Passionate about improving healthcare delivery and patient experience.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees, you may call our office directly for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Tan Pin Hong

EA Personnel Reg No: R25128652