Assistant Manager (Unsecured/Secured Recovery)

Maybank; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore is seeking a skilled professional for loan recovery management. The role focuses on developing strategies for recovering unsecured and secured loans, supervising recovery operations, and collaborating with business units to enhance recovery outcomes. Candidates should possess a Bachelor's degree in Finance or a related field, alongside proven experience in loan recovery and strong analytical skills. This position offers opportunities to optimize recovery processes and contribute to organizational performance.

Qualifications

• Proven experience in loan recovery, collections, or credit management.
• Strong analytical and reporting skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet recovery targets.

Responsibilities

• Develop and implement strategies for the recovery of Unsecured/Secured loans.
• Supervise daily recovery operations and ensure efficient management of recovery processes.
• Review daily delinquency reports and recovery performance.
• Provide accurate and timely statistics and reports on loan recovery progress to management.
• Work closely with Business Units to address collection issues and improve account recovery outcomes.

Skills

Knowledge of loan recovery and delinquency management processes

Proficiency in Microsoft Office

Strong problem-solving and decision-making abilities

Leadership and team management skills

Education

Bachelor's degree in Finance, Business Administration, or a related field

Tools

Microsoft Excel

Job description

Key Responsibilities

1. Unsecured/Secured Recovery Planning & Supervision:

   • Develop and implement strategies for the recovery of Unsecured/Secured loans.
   • Supervise daily recovery operations and ensure efficient management of recovery processes.
   • Oversee the management of all loan recovery efforts to achieve organizational goals.

2. Operational Efficiency:

   • Work towards achieving maximum efficiency in the recovery process to meet team objectives.
   • Ensure smooth daily operations while maintaining the recovery team’s productivity.

3. Delinquency & NPL Management:

   • Review daily delinquency reports and recovery performance.
   • Identify areas of concern and take corrective actions to minimize Non-Performing Loans (NPLs).
   • Strive to reduce loan write-offs by optimizing recovery strategies.

4. Reporting & Analysis:

   • Provide accurate and timely statistics and reports on loan recovery progress to management (daily, monthly, and ad-hoc reports).
   • Identify early warning signs of potential defaults and take proactive measures.
   • Provide insights and recommendations through post mortem reviews to management.
   • Analyse recovery performance and identify trends or opportunities for improvement.

5. Collaboration & Liaison:

   • Work closely with Business Units to address collection issues and improve account recovery outcomes.
   • Liaise with relevant departments to ensure consistent communication regarding recovery targets and performance.

Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field (preferred).
• Proven experience in loan recovery, collections, or credit management.
• Strong analytical and reporting skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet recovery targets.

Skills

• Knowledge of loan recovery and delinquency management processes.
• Proficiency in Microsoft Office, particularly Excel, for reporting and analysis.
• Strong problem-solving and decision-making abilities.
• Leadership and team management skills.

Please note only shortlisted candidates will be notified.